Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Raviraj Ughade

Raviraj Ughade

Thane Navi Mumbai

Summary

Experienced Immediate Joiner skilled in Technical support & Cyber Security with a strong focus on Security Operations. Eager to contribute as a Security in a reputable organization. Self-motivated and organized to work independently under minimal supervision.

Overview

4
4
years of professional experience

Work History

Network Engineer

Progenesis IVF PVT LTD
Thane Navi Mumbai
04.2024 - Current
  • Evaluated new technologies for possible implementation into existing systems.
  • Conducted vulnerability assessments of IT systems and applications.
  • Performed incident response and root cause analysis on security incidents.
  • Monitored system performance to promote network speed, availability and reliability.
  • Monitored security access logs and analyzed system events for suspicious activity.
  • Researched new technologies that could improve existing security protocols and processes.
  • Investigated user reported incidents related to hardware malfunctioning or software incompatibilities.
  • Analyzed system logs for any suspicious activities that could lead to a security breach.

Technical Support Engineer /Incident Analyst

ITSource Technologies Ltd
Navi Mumbai
03.2022 - 03.2024
  • Conduct analysis, troubleshooting, and trending of incidents/events detected from McAfee AV.
  • Dashboard Creation, Updates, Fixes Remote Hands-On Support, Daily Reviews
  • Ensuring support tickets are fully updated with current data
  • Provide proper escalations and handoffs to management and support staff
  • Monitor and review alerts generated from the DLP systems and other technologies
  • Installed, configured, and tested new DLP systems according to customer requirements.
  • Conducted root cause analysis on complex problems related to DLP system performance issues.
  • Provided technical guidance in developing secure architecture designs for new projects or initiatives.
  • Evaluated current policies to identify gaps in existing controls.
  • Learned about latest security threats from blogs and online publications.

Desktop Support Engineer L2

Sysnet Global Technologies
Mumbai
08.2021 - 01.2022
  • Centralized management of Mcafee DLP, Kaspersky, Bitdefender, and Microsoft security products
  • Provide technical support, reporting, and tool administration
  • Response for technical evaluation, quality systems used for organization
  • Software problems, desktop, laptop, Fixes Remote Hands-on support, Daily Reviews
  • Provide technical support, including monitoring, reporting, and tool administration
  • Response for technical evaluation, testing, and upgrading of quality systems used for the organization’s ISMS initiatives
  • Developed and implemented strategies to detect emerging cyber threats.
  • Conducted vulnerability assessments of IT systems and applications.

Desktop Support Engineer

Nelito System ltd
Navi Mumbai
03.2021 - 08.2021
  • Provided functional and technical support, troubleshooting, and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems
  • Deploy and configure PCs, Workstations, and Laptops
  • Maintenance, Troubleshooting of Desktop PC’s, Laptops
  • Operating System Installation of Windows XP/VISTA Win 7 & Win 10
  • Explain the exact cause of problem and provide solutions to it
  • Responsible for responding to customer calls on hardware issues
  • Crimping and IO plug punching
  • Solve IP Conflict issues
  • Joint work group and joint Domain
  • Solving many types of issue through remote access

Desktop Support Engineer

cm systems solution
  • Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems
  • Deploy and configuring PCs, Workstations and Laptops
  • Maintenance, Troubleshooting of Desktop PC’s, Laptops
  • Operating System Installation of Windows XP/VISTA Windows 7 & Windows 10
  • Explains the exact cause of problem and provided solutions to it
  • Responsible for responding to customer calls on hardware issues
  • Crimping and IO plug punching
  • Solve IP Conflict issue
  • Joint work group and joint Domain
  • Solving many types of issue through the remote access

Education

B.Com -

Yashwantrao Chavan Maharashtra Open University (YCMOU)
01.2020

12th - Marathi

Maharashtra
01.2017

10th - English

Maharashtra
01.2009

MBA - IT

D Y Patil
Navi Mumbai

Skills

  • Cyber Security
  • DLP
  • Mobile Device Management
  • Wireless networks troubleshooting
  • Network Scaling
  • Data Privacy
  • Vulnerability Assessment
  • Validation Testing
  • Incident Response
  • Intine
  • Z-scaler
  • CEH Training
  • Risk Assessment

Personal Information

  • Date of Birth: 05/16/92
  • Gender: Male
  • Marital Status: Married

Timeline

Network Engineer

Progenesis IVF PVT LTD
04.2024 - Current

Technical Support Engineer /Incident Analyst

ITSource Technologies Ltd
03.2022 - 03.2024

Desktop Support Engineer L2

Sysnet Global Technologies
08.2021 - 01.2022

Desktop Support Engineer

Nelito System ltd
03.2021 - 08.2021

Desktop Support Engineer

cm systems solution

B.Com -

Yashwantrao Chavan Maharashtra Open University (YCMOU)

12th - Marathi

Maharashtra

10th - English

Maharashtra

MBA - IT

D Y Patil

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