Ravish sharma
Territory Head
Jaipur
Summary
Dynamic Territory Manager with a proven track record at HDFC Life Insurance, excelling in customer relationship management and business growth. Achieved consistent sales targets through strategic partnerships and effective sales training. Skilled in sales forecasting and team collaboration, driving significant revenue increases while fostering a culture of excellence and innovation.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Territory Manager
HDFC Life Insurance
03.2017 - Current
- Cultivated strategic partnerships with decision-makers to strengthen territory engagement.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Led team to exceed sales targets, fostering competitive yet collaborative team environment that encouraged innovation and persistence.
- Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
L&D Manager
HDFC Life Insurance
09.2006 - 03.2017
- Incorporated feedback from employees into L&D program design, fostering greater buy-in from staff members at all levels of the organization.
- Improved communication across departments by facilitating team-building exercises designed to foster collaboration and enhance problem-solving abilities.
- Implemented e-learning platforms for remote employees, facilitating ongoing professional development despite geographical constraints.
- Optimized scheduling processes for training sessions, ensuring minimal disruption to daily operations while maximizing employee participation rates.
- Enhanced employee retention by designing and implementing comprehensive L&D programs tailored to individual needs.
- Collaborated with cross-functional teams to identify skills gaps and develop relevant training solutions, fostering a culture of continuous learning.
- Supported organizational change initiatives by providing training on new systems and processes, facilitating seamless transitions.
- Created pathways for career progression by developing and implementing internal certification programs that recognized employee expertise.
- Streamlined onboarding processes for new hires, reducing the average time taken to reach full productivity.
- Conducted regular evaluations of external training providers to ensure ongoing quality control and alignment with organizational objectives.
- Increased leadership capabilities among managers through customized development plans that focused on core competencies.
- Mentored junior team members within the L&D department, nurturing future leaders and promoting internal growth opportunities.
- Evaluated employee performance data to assess the effectiveness of L&D initiatives and refine strategies accordingly.
- Aligned L&D strategies with overall business objectives, ensuring the development of a skilled workforce capable of meeting future challenges.
- Implemented new learning strategies depending upon employees' skill levels.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained staff during demonstrations, meetings, conferences, and workshops.
Sales Manager
Kotak Life Insurance
01.2006 - 09.2006
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Executive
India Bills Equity Market
07.2005 - 12.2005
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Executive
Apollo Sindhoori Capital Investment Pvt Ltd
12.2004 - 06.2005
Education
MBA - Marketing Management
Rajasthan University
Jaipur 07.2004
Bachelor of Science - Mathematics
Rajasthan University
Jaipur 2002
Skills
Customer relationship management
Certification
CPBA Analyst from tpt Atalanta
Accomplishments
1) Qualified for prestigious CDO club on Topline achievement
2) Recognised multiple times on various efficiency levers on National as well as Zonal platform.
3) HR recognition for Maximum contribution to leadership board and Lowest attrition.
4) Initiated and Topped on cross sales Pan India.
5) Spearheaded the innovative sales input parameter in Induction for new joiners.
Timeline
Territory Manager
HDFC Life Insurance
03.2017 - Current
L&D Manager
HDFC Life Insurance
09.2006 - 03.2017
Sales Manager
Kotak Life Insurance
01.2006 - 09.2006
Sales Executive
India Bills Equity Market
07.2005 - 12.2005
Sales Executive
Apollo Sindhoori Capital Investment Pvt Ltd
12.2004 - 06.2005
MBA - Marketing Management
Rajasthan University
Bachelor of Science - Mathematics
Rajasthan University