Ravit Bali
Hospitality Management
New Delhi
Summary
Ambitious with a proven track record of creating successful food service operations, managing staff, and increasing profits. Extensive experience in menu design, ordering supplies, and creating innovative solutions to food service challenges. Well-versed in hospitality standards and a natural knack for building relationships with customers.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Restaurant Manager
Le Diplomate Restaurants
11.2019 - 01.2024
- Responsible for various duties, including hiring qualified personnel.
- organizing and coordinating operations, supervising and evaluating staff, handling customer complaints, enforcing regulations, maintaining quality standards, managing budgets and expenses, and preparing reports for senior management.
- Oversaw food preparation and monitored safety protocols.
Restaurant Supervisor (Part Time)
Breakfast In America
08.2018 - 05.2019
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Maintained compliance with state and local regulations pertaining to food safety and sanitation practices.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
Deputy Sales Manager
The Country Club Pvt Limited
06.2017 - 03.2018
- Established and cultivated solid business relationships with new or existing customers.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Prepared sales presentations for clients showing success and credibility of products.
Hospitality Operations Supervisor
Royal Catering LLC Hotel & Resorts
01.2015 - 04.2017
- Managed all aspects of a resort, including lodging, food and beverage management, human resources, housekeeping, attractions, and guest services
- In charge of employees, finances, customer service, promotions, and quality control.
- Conducted regular reviews of operations and identified areas for improvement.
Food & Beverage Captain
Holiday Inn Aerocity
03.2013 - 12.2014
- Responsible for promoting and ensuring guest satisfaction, maintaining a safe and sanitary work environment, and ensuring only the highest quality products are served.
- Coordinated with catering staff to deliver food services for special events and functions.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Verified prepared food met standards for quality and quantity before serving to customers.
Banquet Food & Beverage Executive
Crowne Plaza, intercontinental hotels
01.2012 - 01.2013
- Greeted guests as they enter a venue and helped them to find their seats
- Saw to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
Education
Diploma in Aviation & Hospitality Management -
Kingfisher Training Academy
02.2010 - 05.2011
Bachelor of Business Management - undefined
Kanpur University
03.2011 - 05.2014
Masters in Hospitality Business Management - Hospitality Administration And Management
Collage De Paris
Paris, France 09.2021 - 05.2022
Skills
Job-related operational skills
Multitasking skills
Autonomy and accountability
Critical thinking skills
Microsoft Office
Risk Management
Certification
Food & Hygiene
Projects
Etihad Airways Formula 1 Grand Prix Yas marina circuit (Abu Dhabi, United Arab Emirates) (11/2015 - 11/2017)
Timeline
Masters in Hospitality Business Management - Hospitality Administration And Management
Collage De Paris
09.2021 - 05.2022
Restaurant Manager
Le Diplomate Restaurants
11.2019 - 01.2024
Restaurant Supervisor (Part Time)
Breakfast In America
08.2018 - 05.2019
Deputy Sales Manager
The Country Club Pvt Limited
06.2017 - 03.2018
Hospitality Operations Supervisor
Royal Catering LLC Hotel & Resorts
01.2015 - 04.2017
Food & Beverage Captain
Holiday Inn Aerocity
03.2013 - 12.2014
Banquet Food & Beverage Executive
Crowne Plaza, intercontinental hotels
01.2012 - 01.2013
Bachelor of Business Management - undefined
Kanpur University
03.2011 - 05.2014
Diploma in Aviation & Hospitality Management -
Kingfisher Training Academy
02.2010 - 05.2011