Ravita Saraf
Bangalore
Summary
- My objective is to secure a challenging position in a reputable organization where I can apply my skills, knowledge, and training to drive innovation and contribute to the company's success. I am eager to expand my expertise and grow professionally in a high-level professional environment. With a strong background in business studies, I am well-prepared to make a significant impact and support the company's growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Relationship Manager
Standard Chartered Bank
05.2022 - Current
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in industry events and trade shows to promote products and services.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Business Development Executive
K12 Techno Services
12.2020 - 04.2022
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
HR Intern
PeopleQ Success
07.2020 - 09.2020
- Created and updated tracking spreadsheets using MS Excel.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Updated and maintained employee records to respond quickly to requests for information.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Business Consultant
Bada Business by Dr. Vivek Bindra
05.2020 - 06.2020
- Consulting customers for various products and services of Bada Business
- Maintaining call records and call details and follow-ups of the customers on V-Agent software.
Mother Teacher
Little Kingdom School
03.2019 - 04.2020
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
News Anchor
Cell News
08.2019 - 09.2019
- Responsible for delivering news reports via TV
- Responsible for all voiceovers.
Radio Jockey
Mirchi 98.3
07.2018 - 03.2019
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Participated in community events and fundraisers and professionally represented station.
- Played songs fitting station's format and monitored each song's length to avoid dead air.
Tally Accountant
Falcofix
04.2016 - 06.2018
- Maintained day to day accounts of the firm
- Receiving and processing all invoices, expense forms and requests for payments
- Handling petty cash, preparing bills and receipts
- Maintaining accounting records, making copies, filing documents, etc.
Education
Matrix 10th -
St. Xavier's High School
Jabalpur03.2010
Higher Secondary School -
Ashoka Hall Junior And High School
Jabalpur04.2012
Bachelor of Commerce -
Mata Gujri Mahila Mahavidyalaya
Jabalpur05.2015
MBA - Marketing
NARSEE MONJEE Institute of Management Studies
MUMBAI02.2022
Skills
- Great Communication Skills, which helps me to maintain and create new loyal customers
- Maintain great relationship with the clients by fulfilling their business requirements
- Great knowledge of banking products
- Strong communication and negotiation skills with the ability to influence outcomes
- Effective interpersonal abilities that foster and stimulate enthusiasm and a sense of camaraderie within a team
- Product Recommendations
- New Business Development
- Client Acquisition
- Portfolio Growth
- Customer Relationships
- Value Selling
- Relationship Building
Certification
IRDA
AMFI
Timeline
Business Relationship Manager
Standard Chartered Bank
05.2022 - Current
Business Development Executive
K12 Techno Services
12.2020 - 04.2022
HR Intern
PeopleQ Success
07.2020 - 09.2020
Business Consultant
Bada Business by Dr. Vivek Bindra
05.2020 - 06.2020
News Anchor
Cell News
08.2019 - 09.2019
Mother Teacher
Little Kingdom School
03.2019 - 04.2020
Radio Jockey
Mirchi 98.3
07.2018 - 03.2019
Tally Accountant
Falcofix
04.2016 - 06.2018
Matrix 10th -
St. Xavier's High School
Higher Secondary School -
Ashoka Hall Junior And High School
Bachelor of Commerce -
Mata Gujri Mahila Mahavidyalaya
MBA - Marketing
NARSEE MONJEE Institute of Management Studies
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