Raviteja Chitturi Sri Satya
Store Manager
Hyderabad
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. I am determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
Work History
Store Manager
Ample Technologies Private Limited
Hyderabad
09.2016 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Submitted orders for new inventory.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Resolved customer service issues promptly.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Mentored team members to enhance professional development and accountability in workplace.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Optimized store displays and appearance via strategic merchandising.
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Tightened security around store to reduce shrink and alleviate theft.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Informed customers of current store promotions to encourage additional sales purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively located merchandise across various stores to address customer needs.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Examined merchandise to verify correct pricing and attractive displays.
Education
PGDM - Marketing And Operations
Nitte School Of Management Won Gold Medal At NSM S
04.2016
BTECH - Eelectronics And Communication
Gudlavalleru Engineering College
Gudlavalleru04.2013
INTERMEDIATE
Sri Chaitanya College
Vijaywada04.2008
High School Diploma -
Nirmala High School
Machilipatnam04.2006
Skills
- Team leadership and coaching
- Maximizing profitability
- Relationship building and management
- Store Management
- Merchandising
- Training and mentoring
- Team Building
- Stock audits
- Sales Reporting
- Business development and planning
- Coaching and mentoring
- Store presentation
Cooking, Movies, Outdoor Sports
- I love movies and it makes me relax after all my work and i am very much involved in the movie when i see it.
- I love to cook when i am alone as i don't like outside food to eat and carry my own lunch to work,but now i love to eat my home cooked food by my wife and i give perfect review of her food. I always criticize her and let her improve the taste.
- Sports are my first love and i used to play cricket at my college level and even now when i get time,will play box cricket and get back to work the very next day.
Languages
Hindi
Intermediate (B1)
English
Advanced (C1)
A1
Telugu
Bilingual or Proficient (C2)
Timeline
Store Manager
Ample Technologies Private Limited
09.2016 - Current
PGDM - Marketing And Operations
Nitte School Of Management Won Gold Medal At NSM S
BTECH - Eelectronics And Communication
Gudlavalleru Engineering College
INTERMEDIATE
Sri Chaitanya College
High School Diploma -
Nirmala High School
Similar Profiles
RAKESH JRAKESH J
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)
Vasuda KrishnamurthyVasuda Krishnamurthy
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Nabeel Ahammed Nabeel Ahammed null
Customer Service Representative at Ample Technologies Pvt LtdCustomer Service Representative at Ample Technologies Pvt Ltd
Saikrishna B V GadwalaSaikrishna B V Gadwala
Senior Software Engineer at ATMECS Technologies PVT LTDSenior Software Engineer at ATMECS Technologies PVT LTD
Harikrishna MungaraHarikrishna Mungara
IT Consultant at MSRCOSMOS IT LLPIT Consultant at MSRCOSMOS IT LLP