Raviteja Mupparaju

• Responsible for Sales & Administration, Manpower management, Floor presentation, Stock management, Loyalty program, Training & Development, Customer experience management
• Ensuring maximum profitability by achieving the Private label budgets
• Train the team & develop towards achieving the team goals. Ensuring every associate is trained in his areas of responsibilities & equipped
• Analyzing the financial reports, audit reports and weekly sales reports & escalating the feed backs to respective and concerned team on day to day basis
• Creating the right atmosphere and good environment for associates to provide their best
• Control the staff attrition and try to retain the employees for company betterment purpose
• Responsible for floor presentation and maintaining the consistency without fail
• Escalate the merchandising issues and requirements to SO on weekly basis. Maintain the base stocks as per the brand capacity
• Prepare the training schedule for staff as per the need. Ensure every single staff undergoes all the training modules which are there in the system
• Implementing measures of cost control & developing new avenues for promoting the business
• Ensure shrinkage budgets are not exceeded and investigating various scenarios like staff involvements and shop lifting issues
• Ensure every staff should carry proper knowledge of the loyalty program and agenda of the same

• Training on Leadership & Communication skills at Shoppers Stop Ltd.
• Training on soft skills (India Skills Pvt Ltd)
• Training on customer service, Motivation skills, and retail selling skills at Shoppers Stop Ltd.

• Assistant Facilities Manager, Jones Lang LaSalle, AMAZON IT CAMPUS, 02/2019, 11/2020, Managed 3 million office space in terms of soft services, Ensuring employee experience in Amazon Campus at highest standards, Managed over 645 vendor staff and 20 members of direct team, Setup processes of Mailroom, medical room, key management, Pest control and other soft services related functions in Amazon campus, Part of inception team and setting up campus from scratch, Handled multiple vendor transitions in Amazon campus
• Sr. Executive-Facilities, CBRE, MICROSOFT INDIA PVT LTD, 04/2017, 02/2019, Coordinating with procurement team for the requirements and with vendors for execution of work, Managing 17 lakhs sft office area, Tracking and maintaining consumption reports on day to day basis, Handling Clients & Team Events and ensure smooth operations, Maintaining checklist, making daily, weekly and monthly reports, Taking care of Conference rooms, discussions rooms, training halls, and amphitheaters maintaining checklist, organizing meetings, conferences, Taking care of cafeterias, briefing staff, Housekeeping operations, and general maintenance, hygiene factors, Organizing Big and small set up of team events and cultural activities, Taking care of business card requests and stationary requirements of business
• Executive-Facilities, Jones Lang LaSalle, United Health Group, 12/2015, 04/2017, Organizing of day to day facility operations and maintenance as per standards, Organize and coordinate formal monthly meetings with the client and management, Review with client representatives regarding various maintenance issues & improvement of the office area, Preparation of Daily, Weekly and Monthly reports for client as per the prescribed format, Conduct formal monthly meetings with sub-contractors for reviewing quality of services, Ensure all safety guidelines/ requirements are adhered to by team members/vendors, Coordinating office management procedures, personnel requirements and budget administration, Overseeing the inventory, rental, repair and maintenance of office equipment, Handling Printing, Stationery, Business cards and other office supplies, Managing Events, conference hall, meetings, VCs and Town Hall arrangements, Housekeeping Mgmt. - Monitoring and implementation of processes, building walkthrough, consumables and toiletries Mgmt, manpower mgmt., upkeep of building and maintaining hygienic atmosphere

• Father's Name: Ramakrishna(late)
• Gender: Male
• Nationality: Indian
• Marital Status: Single
• Religion: Hindu

Playing Chess & Cricket, Volunteer in National Service Scheme, Event Organising