RAVITEJA PENTAKOTA
ANAKAPALLE
Summary
Dynamic professional with a proven track record at RELIANCE PROJECTS & PROPERTY MANAGEMENT SERVICES LIMITED, excelling in customer service and quality assurance. Adept at managing workloads and fostering team collaboration, I consistently resolve client issues and enhance service satisfaction, ensuring operational efficiency and high standards of performance.
Overview
6
6
years of professional experience
Work History
Team Leader
RELIANCE PROJECTS & PROPERTY MANAGEMENT SERVICES LIMITED
VISAKHAPATNAM
11.2021 - 01.2025
- Monitored team workload to ensure equitable task distribution and prevent burnout.
- Resolved customer complaints promptly, sustaining high service satisfaction levels.
- Maintained a collaborative work environment that fostered teamwork among members.
- Participated in regular meetings with senior leadership to report on team progress.
- Executed day-to-day duties accurately while maintaining efficiency.
Team Associate
WAlMART
VISAKHAPATNAM
03.2019 - 05.2021
- Responded to customer needs by addressing specific requests promptly.
- Assessed customer feedback to enhance team services.
- Interpreted work orders and blueprints, ensuring compliance with production specifications.
- Conducted quality checks on products, documenting discrepancies for review.
Education
High School Diploma -
SRI VYSHNVI HIGH SCHOOL
ANAKAPALLE03-2014
Bachelor of Commerce AND COMPUTERS -
ANDHRA UNIVERSITY
ANAKAPALLE05-2024
Skills
- Customer service and support
- Quality assurance
- Workload management
- Data analysis
- Client communication
- Team collaboration
- Problem solving
- Multitasking
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Timeline
Team Leader
RELIANCE PROJECTS & PROPERTY MANAGEMENT SERVICES LIMITED
11.2021 - 01.2025
Team Associate
WAlMART
03.2019 - 05.2021
High School Diploma -
SRI VYSHNVI HIGH SCHOOL
Bachelor of Commerce AND COMPUTERS -
ANDHRA UNIVERSITY
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