Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAVITEJA PENTAKOTA

ANAKAPALLE

Summary

Dynamic professional with a proven track record at RELIANCE PROJECTS & PROPERTY MANAGEMENT SERVICES LIMITED, excelling in customer service and quality assurance. Adept at managing workloads and fostering team collaboration, I consistently resolve client issues and enhance service satisfaction, ensuring operational efficiency and high standards of performance.

Overview

6
6
years of professional experience

Work History

Team Leader

RELIANCE PROJECTS & PROPERTY MANAGEMENT SERVICES LIMITED
VISAKHAPATNAM
11.2021 - 01.2025
  • Monitored team workload to ensure equitable task distribution and prevent burnout.
  • Resolved customer complaints promptly, sustaining high service satisfaction levels.
  • Maintained a collaborative work environment that fostered teamwork among members.
  • Participated in regular meetings with senior leadership to report on team progress.
  • Executed day-to-day duties accurately while maintaining efficiency.

Team Associate

WAlMART
VISAKHAPATNAM
03.2019 - 05.2021
  • Responded to customer needs by addressing specific requests promptly.
  • Assessed customer feedback to enhance team services.
  • Interpreted work orders and blueprints, ensuring compliance with production specifications.
  • Conducted quality checks on products, documenting discrepancies for review.

Education

High School Diploma -

SRI VYSHNVI HIGH SCHOOL
ANAKAPALLE
03-2014

Bachelor of Commerce AND COMPUTERS -

ANDHRA UNIVERSITY
ANAKAPALLE
05-2024

Skills

  • Customer service and support
  • Quality assurance
  • Workload management
  • Data analysis
  • Client communication
  • Team collaboration
  • Problem solving
  • Multitasking

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2

Timeline

Team Leader

RELIANCE PROJECTS & PROPERTY MANAGEMENT SERVICES LIMITED
11.2021 - 01.2025

Team Associate

WAlMART
03.2019 - 05.2021

High School Diploma -

SRI VYSHNVI HIGH SCHOOL

Bachelor of Commerce AND COMPUTERS -

ANDHRA UNIVERSITY
RAVITEJA PENTAKOTA