Ray Singh Bhadouria
Indore
Summary
A challenging task in a professionally managed organization that would enable augment my already knowledge and offer opportunity for future development of my skills.
CARRIER PRECIS: I possess rich variety and multidimensional Experience of 24 + years working, Experience in leading players of telecom industry which included project roll out, BSS & OFC & Infra O&M, vendor management, Utility maintenance, Core Node O&M,
Overview
25
25
years of professional experience
Work History
Cluster In charge (O&M)
ATC
06.2022 - Current
- Addional Responsibility of Circle Customer Support, Circle Infra Support, Circle Operations Support
- Site Uptime Review- Review consolidated and site wise uptime for the tower sites within the circle On a periodic basis
- Ensure that uptime is greater than predefined tolerances as per the Master Sales Agreement (MSA) and Process Review Document (PRD)
- In case of deviations, seek the root cause analysis from All Cis and CEs And Drive Corrective actions, and ensure timely agreement sign off support
- Site Infrastructure Review- Prepare the site audit and preventive maintenance calendar for the team
- Track adherence to the calendar, Follows with Clusters for Timely Executions of PM
- Vendor Engagement and Performance Review- Engage with vendors to manage escalations and issues, where required
- Monitor vendor performance on an ongoing basis and provide inputs to the SCM team
- Circulate Monthly Vendor KPI Report and Conducted monthly Review with IME Partners for Circle KPI Improvement
- Customer Operations Review- Carry out monthly / quarterly operations review meetings with customers at the circle level to discuss key metrics (uptime, opex costs, etc.)
- Carry out operational reconciliation as part of the review meetings
- Manage escalations with key customers, as per requirements
- Landlord Management- Carry out smooth O&M operations to the satisfaction of landlords
- Ensure that any issues faced by landlords on account of the activities of O&M teams / vendors, are resolved effectively and timely- Owner Lease Agreement Renewal
- Opex Review- Review site expenses relating to AC servicing, DG servicing etc
- On a periodic basis
- Identify deviations from Annual Operating Plan, carry out root cause analysis and drive corrective action
- People Management and Development- Allocate responsibilities to the members within team, supervise performance, resolve grievances, counsel and mentor team members
- Lead and provide guidance to direct reports Ensure the timely completion of performance appraisals with quality review and inputs from Managers in order to increase the capability and morale of the team to deliver goals
- Driving Cost Reduction- Opex/ Network Cost per Site (R&M Cost per site for the Zone), Green sites, Estate Cost/tenant (for Renewals, technological up gradation, intermittent escalations), Energy Cost / Tenant.( Avg Energy Cost/Tenant for the Zone , 100% arrear free EB bill collection as per cycle, Convert non metered to Metered bill collection for 100% sites, NEB to EB, EB Disconnection
- Driving Site Uptime to ensure Highest Uptime for all Opco- Sites Meeting SLA for all Opco , Outage sign off with all opco
- Driving Site Maintenance to ensure Site Quality- Meeting site specifications (Model sites), Resolving Owner Issue, Monthly Site visit & log book validation
- Driving Infra Upgrade/ Deployment and Vendor Management- TAT on vendor delivery for deployment & O&M work, Governance meeting, Certification of Invoice & WCC and payout, Ensuring quality, Infra Assets installation and up gradation at sites to be performed within the SLA agreed in the MSA, ensuring site quality, Inventory Management and RS&R
- Training the Field Team on various technical activity at sites and New Initiatives- Training to Field Team on Site Safety, New Energy Initiatives and New technologies/Equipment
- Meeting Energy KPI- EB KWH, EB Run Hours, DCEM, Diesel reduction
- Asset Accountability- Monthly reconciliation with FAR Vs PV
- Meeting Alarms and Automation Compliances- 96% Automation Compliances, 100% Alarms schedule testing on monthly basis
- OSS- Rectification- For meeting all Maintenance related KPI, Schedule A&B Check of all Assets
Cluster Manager (O&M)
ATC
11.2017 - 06.2022
- Established strong relationships with key stakeholders through regular meetings, reports, and presentations on cluster progress.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
Zonal Manager Operation & Deployment
Idea Cellular Infrastructure Services Limited
09.2015 - 11.2017
- Optimized resource allocation across the zone by monitoring workload distribution among staff members and adjusting assignments as needed.
- Developed reports of zone performance and presented data to upper management.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Zonal Infra In charge Operation & Maintenance
Idea Cellular Limited
09.2009 - 09.2015
- Participated in process improvement initiatives aimed at streamlining workflows, reducing waste, and increasing overall effectiveness.
Technical Assistant (B.S.S-Operation & Maintenance)
Bharati Cellular Limited
02.2009 - 07.2009
Cluster In charge
Idea Cellular Ltd
07.2004 - 05.2009
Technical Assistant (B.S.S-Operation & Maintenance)
Reliance Telecom Limited
10.2001 - 02.2004
Apprentice Training
Grasim Industries (Textile Division)
11.1999 - 09.2001
Education
BE - Electrical Engineering
Government Engineering College Vidisha
01.2012
SIX- Month Diploma - Computer Application
CEDMAP
01.2003
Diploma - Electrical Engineering
Governments Polytechnic Collage Gwalior
01.1997
10th -
Ravindra nath Tegour Higher Secondary School
01.1992
Skills
- Network uptime against SLAs (% sites above SLAs)
- Penalty for breach of SLAs
- Opex costs against targets
- Electricity availability as per SLAs
- Adherence to preventive maintenance schedules
- Adherence to audit/monitoring schedules
- I&C and servicing of DG ranging from 15kva to 500kva
- Commissioning and troubleshooting of Power Plant and Battery Bank
- Load analysis of BSC & MSC Location
- Installation and commissioning of AMF panel, ACDB, DCDB, and fire alarm panel
- Installation of AVR, SMPS, Battery Bank and other major & minor Electrical equipment
- LT Panel analysis and validation per day
- DG runs hour analysis and validation on daily basis
- Pre-Installation Survey of the site (RFI)
- Responsible for operation & maintenance all electrical equipment as DG 50KVA, 25 KVA, 1000Amp LT panel, Transformer, PAC, Battery Bank (Lithium-ion), SMPS, Earthing, Responsible for all infra equipment PM on regular interval
- Operation & maintenance of SAG 2 DG, LT panel, PAC, SMPS, Fire alarm panel do time to time inspection and services of all infra related equipment
- In daily routine inspect all infra equipment and their working and check alarm status in NOC
- Routine PM of all equipment on correct time and if required replace suspected malfunctioning equipment before any break down
- Instruct one Engineer and shift Technician for smooth operation of MSC
- Routine fire alarm panel, fire extinguisher testing and if required replace extinguisher and proper training provided on regular basis how to use firefighting equipment
- Conduct routine Mock drill, safety training to instruct manpower about hazard working on MSC, guide and train manpower for proper use PPE’s
- Conduct regular Technical training for Engineer and Technician working on SAG 2 by OE
- OFC Operation & Maintenance for Lease NLD, Access and POI for Gwalior
- Operation & Maintenance handled Idea Intercity Own OFC Route under Gwalior Intercity and Intracity NLD route
- Updated the last mile connectivity of fiber connected BTS and large facilities
- Roll out of Intercity OFC Project & Control the filed activity with quality work as per the company
- Coordination with Tata & Bharti fiber team for rectification of lease NLD route and identify the lease route chamber location for the last mile tapping for Intracity network
- Update of Trenching, Ducting/HDD, DIT, and OFC Laying, Splicing of Optical Fiber, Installation of FMS and Fiber Termination in GIS, OTDR testing and end to end Power testing (LSPM)
- Good hands on experience on OTDR, Splicing machine, power meter and laser source
- Ability to take initiatives & Delivering Results and take any type of field concerning challenge
- Coordinate with various govt Agencies like PWD, Gram panchayat, NH, Nagar Palika, Railway and Municipal Corporation, Local administration For better coordination and smooth functioning of the network
- Manage OPEX and also maintaining infra availability of 100% for large facility and 9998 for E node B
- Arranging PM in regular interval of all electrical equipment and regular OTDR and LSPM to avoid any kind of infra related breakage in network
- Follow Safety Rule and enforced SP vendor Engineers, technician and contractor to follow safety rule including road and site safety and use of PPE’s
- Coordinate with Vendors to clear all the punch points and complete all the SQL (standard quality levels)
- Hardware -Installation, Commissioning, Integration, troubleshooting & Testing
- Have a good knowledge about Installation and Commissioning of Ericsson BTS 6601, 2201, 2204, 2202, 2104, 900, 1800 and 2100 band
- E1 routing, Hop up gradation, Microwave alignment and commissioning of Ericsson mini link, and NEC
- Responsible for Routine maintenance, Preventive maintenance, and breakdown maintenance of SDH which Includes the Tx/Rx power, sensitivity, measurement, cross connection and synchronization settings
- Handling operation & maintenance of Huwai DWDM equipment
- Handling the responsibility for planning of Fibcom Equipment (Tellabs 6325), ERICSSON Traffic Node
- Operation & Maintenance of NEC MW (SDH/PDH) sites
- Commissioning and troubleshooting of BTS (Ericsson)
- VSWR measurement with Site Master and Power measurement
- Acceptance test, Expansion and swapping of BTS and TX equipment’s
- Multitasking and organization
- Workload management
- Work Planning and Prioritization
- Conflict management
Currentjobprofilesummary
Cluster Incharge-Indore (Additional Responsibility of Circle Customer Support, Circle Infra Support, Circle Operations Support).
Keyobjectives
- Site Uptime Review
- Site Infrastructure Review
- Vendor Engagement and Performance Review
- Customer Operations Review
- Landlord Management
- Opex Review
- People Management and Development
- Driving Cost Reduction
- Driving Site Uptime
- Driving Site Maintenance
- Driving Infra Upgrade/ Deployment and Vendor Management
- Training the Field Team on various technical activity at sites and New Initiatives
- Meeting Energy KPI
- Asset Accountability
- Meeting Alarms and Automation Compliances
- OSS- Rectification
Behavioralattributes
- Forecasting of issues and proactive resolution to them.
- Well versed with office tools viz Excel, ppt, Paint and android technology.
- Sound skills in verbal and written communication of Hindi and English.
- Capability of executing challenging assignments with perfect blend of intelligence, diligence and patience.
Mobilenumbers
- 9826070239
- 8448393993
Personal Information
- Date of Birth: 09/07/77
- Marital Status: Married
Careerchronology
- Cluster In charge (O&M), ATC, Indore, 06/2022, Present
- Cluster Manager (O&M), ATC, Raipur, 11/2017, 06/2022
- Zonal Manager Operation & Deployment, Idea Cellular Infrastructure Services Limited, Gwalior, 09/2015, 11/2017
- Zonal Infra In charge Operation & Maintenance, Idea Cellular Limited, Gwalior, 09/2009, 09/2015
- Cluster In charge, Idea Cellular Ltd, Bhopal, 07/2004, 05/2009
- Technical Assistant (B.S.S-Operation & Maintenance), Bharati Cellular Limited, Gwalior, 02/2009, 07/2009
- Technical Assistant (B.S.S-Operation & Maintenance), Reliance Telecom Limited, Vidisha, 10/2001, 02/2004
- Apprentice Training, Grasim Industries (Textile Division) Limited, Gwalior, 11/1999, 09/2001
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Cluster In charge (O&M)
ATC
06.2022 - Current
Cluster Manager (O&M)
ATC
11.2017 - 06.2022
Zonal Manager Operation & Deployment
Idea Cellular Infrastructure Services Limited
09.2015 - 11.2017
Zonal Infra In charge Operation & Maintenance
Idea Cellular Limited
09.2009 - 09.2015
Technical Assistant (B.S.S-Operation & Maintenance)
Bharati Cellular Limited
02.2009 - 07.2009
Cluster In charge
Idea Cellular Ltd
07.2004 - 05.2009
Technical Assistant (B.S.S-Operation & Maintenance)
Reliance Telecom Limited
10.2001 - 02.2004
Apprentice Training
Grasim Industries (Textile Division)
11.1999 - 09.2001
SIX- Month Diploma - Computer Application
CEDMAP
Diploma - Electrical Engineering
Governments Polytechnic Collage Gwalior
10th -
Ravindra nath Tegour Higher Secondary School
BE - Electrical Engineering
Government Engineering College Vidisha
Similar Profiles
Rayan SammouriRayan Sammouri
Field Service Engineer at ATCField Service Engineer at ATC
Sriram kumaran Sriram kumaran null
Tourist guide at ATCTourist guide at ATC
Lynronda SmithLynronda Smith
Telemarketing Sales Representative at ATCTelemarketing Sales Representative at ATC
Shannyn TuckerShannyn Tucker
Traffic Controller at ATCTraffic Controller at ATC
Pranshu SoniPranshu Soni
Application Development Analyst at Accenture Solutions Pvt. Ltd.Application Development Analyst at Accenture Solutions Pvt. Ltd.