Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rayna Meadows

Indianapolis

Summary

Dynamic leader with a proven track record at Kroger, enhancing customer loyalty and team productivity through exceptional complaint handling and staff development. Skilled in budgeting and customer service, adept at fostering positive environments and achieving significant outcomes. Expertise in scheduling coordination and active listening, driving operational excellence and employee engagement.

Overview

12
12
years of professional experience

Work History

Front End Department Manager

Kroger
09.2021 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Supervised front-end operations to maintain smooth workflow.

Cashier, Food Lead

GetGo Gas Station
08.2016 - 12.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Dollar General
03.2016 - 12.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Manager

Mcdonalds
11.2012 - 02.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

GED -

Ben Davis Adult Education
Indianapolis, IN
06-2025

Skills

  • Scheduling coordination
  • Staff development
  • Budgeting expertise
  • Customer service
  • Active listening
  • Data entry
  • Complaint handling

Timeline

Front End Department Manager

Kroger
09.2021 - Current

Cashier, Food Lead

GetGo Gas Station
08.2016 - 12.2016

Assistant Manager

Dollar General
03.2016 - 12.2016

Manager

Mcdonalds
11.2012 - 02.2015

GED -

Ben Davis Adult Education

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Rayna Meadows