Efficient and goal-oriented team manager operations with 12+ years' experience in technical, which includes front end & back-end customer services. With over 6+ years' experience in people management inclusive of 6 years of Contact Center experience. Always aim in creating an environment for the teams to work at their full potential in being creative, responsible and at aligned - vision. Self-starting Operations Team lead offering high-level experience in supervision of work-over and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.