Experienced Technology Analyst with a demonstrated history of working in financial services industry. Skilled in Oracle(SQL/PLSQL), Linux, Python, AWS, Bonds, Equities, Commodities and Prime Brokerage Client Services.
Overview
9
9
years of professional experience
Work History
Senior Manager
Morgan Stanley
09.2020 - Current
Working as an SRE for Prime Brokerage Sales & Client Services team which focuses on client onboarding and provides a comprehensive profile of client, from portfolio level summary to relationship engagement intensity.
Contributed towards monitoring and observability by turning off redundant alerts, fixed frequently occurred alerts and created application dashboards using Splunk and Grafana.
Conducted War Games which served as an opportunity in terms of identifying the gaps in monitoring & knowledge and accelerate INC detection and resolution time.
Participated in the New York and London data center disaster recovery exercises.
Created scripts to monitor critical application functions and streamline the automation of regularly performed manual tasks.
Logged ialerts, INCs and problem tickets and followed-up on action items resolution to ensure such incidents doesn't occur again.
Associate
Deutsche Bank
12.2017 - 09.2020
Worked with the Deutsche Bank Index Quant production support team that is responsible for timely launch, calculation, maintenance, reporting and cessation of the Bank's Indices and Benchmarks.
Assist with planning and testing of application, configuration and database changes, and installation of upgrades and patches and update production support documentation.
Assist in post-implementation and continuous-improvement efforts to enhance performance and improve future outcomes.
Analyze production issues to determine root cause and provides fix recommendations to the development team.
Provide support to the business during day-to-day activities and ad-hoc requests.
Assist Business team in automating manual reports and enhance existing reports using SQL queries.
Manage disaster recovery exercises.
Software Engineer
HCL Technologies
05.2016 - 12.2017
Worked as a production support engineer for Deutsche Bank Index Quant application that is responsible for timely launch, calculation, maintenance, reporting and cessation of the Bank's Indices and Benchmarks.
Incident management and problem management, provide timely updates, troubleshooting production issues, vendor engagement.
Work on ITIL concepts like (Incident management, Change management and Problem management).
Manage the daily workload based on priorities and Maintain SLA's to provide quality services to end users.
Work with our Development team to organize, plan, manage and execute new releases.
Trainee Engineer
HCL Training and Staffing Services
10.2015 - 05.2016
A subsidiary within HCL Technologies which hires and train Engineering graduates job ready for opportunities within HCL.
Trained on technologies like Oracle (SQL, PLSQL) and Linux.
Worked on real-time project for Deutsche Bank Index Quant application that is responsible for timely launch, calculation, maintenance, reporting and cessation of the Bank's Indices and Benchmarks.
Education
Bachelor of Technology in Electrical and Electronics Engineering -
Sasi Institute of Technology And Engineering, JNTUK
Recognized with Global Excellence award for FY 2023 for the efforts and contribution towards putting clients first and demonstrating excellence in day to day operations.
Recognized with firm value award for putting clients first for Q3 2022.
Appreciation from Application Head for timely resolution of a P1 (high) critical incident which helped the bank to stay clear of reputation and financial impact.
Timeline
Senior Manager
Morgan Stanley
09.2020 - Current
Associate
Deutsche Bank
12.2017 - 09.2020
Software Engineer
HCL Technologies
05.2016 - 12.2017
Trainee Engineer
HCL Training and Staffing Services
10.2015 - 05.2016
Bachelor of Technology in Electrical and Electronics Engineering -
Sasi Institute of Technology And Engineering, JNTUK