Summary
Overview
Work History
Education
Skills
Websites
Timeline
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RAYYAN HUSSAIN

RAYYAN HUSSAIN

Noida

Summary

Dedicated and results-driven professional with a proven track record in inside sales and customer service roles. Skilled in generating leads, exceeding sales targets, and providing exceptional customer experiences. Possesses exceptional communication and interpersonal skills, enabling effective interactions with customers, prospects, and team members. Proficient in utilizing CRM systems, lead generation techniques, and persuasive sales strategies to drive revenue growth. Committed to delivering personalized solutions, overcoming challenges, and building strong relationships to maximize customer satisfaction and retention. Adaptable and proactive, with a passion for continuous learning and staying abreast of industry trends. A team player who thrives in fast-paced environments, contributing to a collaborative work environment and achieving collective goals. Seeking to leverage my expertise and drive to contribute to the success of a dynamic organization.

Overview

7
7
years of professional experience

Work History

Key Account Manager

Leverage Edu
03.2024 - 05.2024
  • Identify and develop strategic relationships with potential partners
  • Handle the end to end cycle of student enrollment
  • Manage the leads coming from the partners (B2B channel), right from initiation to student admission
  • Maintain strong follow-ups and regular feedback calls with partners
  • Build cross-discipline relationships in the organization, partnering/ working closely with employees across departments, thereby ensuring an effective closure

Sr. Admission Counsellor

Univo (Amity University)
04.2023 - 12.2023
  • Provided personalized guidance to prospective students regarding course selection, admission requirements, and career pathways.
  • Assisted students in navigating the admission process, including application submission, documentation, and interviews.
  • Conducted thorough needs assessments to understand prospective students' educational goals, career aspirations, and academic
    background, tailoring personalized recommendations to match their interests and requirements.
  • Provide comprehensive support services to students, addressing their academic, personal, and administrative needs throughout their educational journey.
  • Acted as the primary point of contact for participants, effectively troubleshooting queries and facilitating discussions to address concerns promptly.
  • Demonstrated complete ownership of all Program Office responsibilities, including scheduling and delivery activities such as online sessions and webinars.
  • Cultivated meaningful relationships with participants to better understand their needs and preferences, tailoring support and resources accordingly to optimize their learning journey.
  • Maintained a strong focus on customer service and satisfaction, striving to exceed participant expectations and deliver exceptional learning experiences.

Sr. Associate Global Sales (B2B)

Liqvid E-Learning Pvt Ltd.
5 2022 - 3 2023
  • Consistently achieved and exceeded sales targets by effectively prospecting and generating leads in the B2B market.

Customer Service Associate (UK Phones)

Amazon Development Centre
07.2020 - 03.2022
  • Demonstrated exceptional customer service skills by assisting customers with inquiries, complaints, and product information in a professional and timely manner.

Customer Service Associate (North America Phones)

Amazon Development Centre
04.2018 - 08.2019
  • Demonstrated exceptional customer service skills by providing support to Amazon customers through various communication channels (phone, email, chat).

Inside Sales Associate

Karvy
01.2017 - 03.2018
  • Utilized cold-calling strategies to generate qualified leads, with a target of 110 calls per day, resulting in a 12% conversion rate.

Education

B.Tech in Computer Science And Engineering -

Quantum Global Campus
Roorkee
01.2017 -

Intermediate - PCM - undefined

Ram Bachan Vidyasthali Inter College
01.2013 - undefined

Matriculation - undefined

Shah Faiz Public School

Skills

  • Leadership Skills

  • Critical Thinking

  • Problem Solving and Decision…

  • SQL

  • Communication

  • Sales Strategy

  • Social Media Marketing

  • Management

  • Monitoring

  • Trouble Shooting

Timeline

Key Account Manager

Leverage Edu
03.2024 - 05.2024

Sr. Admission Counsellor

Univo (Amity University)
04.2023 - 12.2023

Customer Service Associate (UK Phones)

Amazon Development Centre
07.2020 - 03.2022

Customer Service Associate (North America Phones)

Amazon Development Centre
04.2018 - 08.2019

Inside Sales Associate

Karvy
01.2017 - 03.2018

B.Tech in Computer Science And Engineering -

Quantum Global Campus
01.2017 -

Intermediate - PCM - undefined

Ram Bachan Vidyasthali Inter College
01.2013 - undefined

Sr. Associate Global Sales (B2B)

Liqvid E-Learning Pvt Ltd.
5 2022 - 3 2023

Matriculation - undefined

Shah Faiz Public School
RAYYAN HUSSAIN