Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
RAZA FIROZA

RAZA FIROZA

CONTROLLER AT DAR ALSABAEK KUWAIT
Kuwait city

Summary

Developed leadership and sales management skills in retail showroom environment, seeking to transition into new field. Proficient in customer relations and team coordination, with focus on optimizing sales performance. Committed to leveraging transferrable skills to drive success in new role. Friendly and approachable with keen eye for visual merchandising and customer engagement. Possesses knowledge of sales strategies and inventory management, coupled with skills in customer service and team leadership. Capable of enhancing customer experiences and driving sales growth.

Overview

4
4
years of professional experience
2011
2011
years of post-secondary education
5
5
Languages

Work History

Controller

DAR ALSABAEK
09.2022 - Current
  • Billing & Invoicing – Managed bullion sales transactions via Zoho App, ensuring precision in billing and invoicing processes.
  • Customer Guidance & Support – Provided investment advice on gold, educating clients about market trends and opportunities.
  • Bullion & Swiss Gold Expertise – Deep knowledge of gold, silver, platinum, and Swiss gold bars from brands like PAMP Suisse, Valcambi, Argor-Heraeus, and Credit Suisse, including hallmark verification, market trends, and investment guidance.
  • Monaco Chains & Ornaments – Skilled in authenticating Monaco chains, understanding material quality, secure locking mechanisms, and investment value, while ensuring luxury styling and showroom management.
  • Shipping & Order Management – Verified shipping details, ensured accurate delivery updates in the system, and conducted civil ID validation for secure pickup orders.
  • Product Authentication – Conducted karat weight and hallmark verification, maintaining compliance with industry standards.
  • Catalog & Content Management – Uploaded product images to the CMS and maintained an updated catalog for online visibility.
  • High-Value Transactions Handling – Managed large monetary transactions with exceptional accuracy and security.
  • Staff Training & Leadership – Trained new team members in billing processes, showroom etiquette, and product knowledge to ensure seamless operations.
  • Showroom & Inventory Management – Oversaw cash handling, weighing accuracy, and strategic product display for an optimized customer experience.
  • Participated in Kuwait International Fair (KIF)

Showroom Manager

MISS ME CLOTHING COMPANY
01.2022 - 08.2022
  • Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
  • Managing content creation for instagram including video and photo uploads for product promotion.
  • Handling international order fulfillment through DHL for worldwide shipping.
  • Handled customer queries and support efficiently through whatsapp and instagram ,ensure timely responses and high customer satisfaction.
  • Coordinated special events and promotions to showcase new products and drive sales growth.
  • Increased showroom sales by implementing effective visual merchandising strategies and product displays.
  • Customer Engagement & Styling – Provide expert fashion advice, assisting customers in selecting trendy outfits that match their preferences


  • Team Leadership & Training – Supervise and train showroom staff, ensuring high service standards and seamless operations.


Junior Accountant (INTERNSHIP)

Manglore Medicals
02.2021 - 12.2021
  • Prepared journal entries and entered into system using SAP FICO.
  • Assisted with preparation of monthly financial statements.
  • Managed client billing process to ensure prompt payment, improving cash flow management.
  • Supported inventory control measures by performing physical counts and reconciling discrepancies.

Education

10th Grade -

Chattanchal Higher Secondary School
Kasaragod, Kerala

12th Commerce - undefined

Chattanchal Higher Secondary School
Kasaragod, Kerala

Bachelor of Business Management - undefined

Kannur University
Kasaragod, Kerala

Diploma in Smart Acounting & Advanced Excel - undefined

International Institute Of Technology & Tax Accounting
03.2021 - 09.2021

SAP FI and CO - undefined

International Institute Of Technology & Tax Accounting
09.2021 - 01.2022

Skills

SAP FI CO

Personal Information

  • Date of Birth: 07/18/94
  • Nationality: Indian

Timeline

Controller

DAR ALSABAEK
09.2022 - Current

Showroom Manager

MISS ME CLOTHING COMPANY
01.2022 - 08.2022

SAP FI and CO - undefined

International Institute Of Technology & Tax Accounting
09.2021 - 01.2022

Diploma in Smart Acounting & Advanced Excel - undefined

International Institute Of Technology & Tax Accounting
03.2021 - 09.2021

Junior Accountant (INTERNSHIP)

Manglore Medicals
02.2021 - 12.2021

12th Commerce - undefined

Chattanchal Higher Secondary School

Bachelor of Business Management - undefined

Kannur University

10th Grade -

Chattanchal Higher Secondary School

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RAZA FIROZACONTROLLER AT DAR ALSABAEK KUWAIT