Summary
Overview
Work History
Education
Skills
Timeline
Razi Mattoo

Razi Mattoo

Trainer
Hyderabad

Summary

Career Summary: Have experience in various fields over a period of 17+ yrs. Assignments: Employer: Telangana Academy for Skill and Knowledge Designation: Soft Skills Trainer (CSR project of HCCB) Effective leader, organizer & team integrator. Excellent analytical, communication and interpersonal skills. Ability to resolve difficult situations under adverse conditions. Thrives in a fast paced constantly changing environment. Quick learner with ability to rapidly understand job requirements and employ new ideas, concepts, methods to implement them. Strong work orientation with focus on results. Academic Qualifications: B.com Pursuing BAPCH ( B.A honors in psychology ) from IGNOU

Overview

19
19
years of professional experience
4
4
years of post-secondary education
9
9
Languages

Work History

Skills Development Program

Andhra Pradesh
Hyderabad
01.2020 - Current
  • Travelling all across Andhra Pradesh)

Pharma Marketing Trainer

Softskills
Hyderabad
01.2020 - Current
  • Travelling all across Andhra Pradesh)

Soft Sills Trainer

Holy Mary College of Engineering and Technology
11.2022 - 11.2022

National Skills Development Program

Softskills/Voice & Accent
Hyderabad
02.2020 - 03.2020

Human Resource Manager

Igor Software Solutions Pvt Ltd
Hyderabad
02.2013 - 01.2020
  • Managing the demands received from the clients from Middle East and other countries
  • Screening the profile, matching the requirements
  • Short listing the candidate as per skill set
  • Conducting first round of interview
  • Forwarding the CV

Taxation Process Trainer

Xonobics IT Services Private Limited
Hyderabad
01.2020 - 01.2020

Resource Manager

Nihaki Systems Inc
Hyderabad
11.2011 - 01.2013
  • Managed a team of 10 recruiters for U.S IT staffing for IT and Non IT requirements
  • Screening the profile, matching the requirements
  • Shortlisting the candidate as per skill set
  • Conducting first round of interview
  • Forwarding the resume for

Process Associate

Genpact Infrastructure Pvt Ltd
Hyderabad
04.2007 - 10.2010
  • Senior Manager, Represented the Credit Team of Wells Fargo, we were responsible to maintain very high levels of Quality and accuracy (99.5%) since we dealt in approving of funds and reporting out any deficits in Client’s accounts
  • Cross trained in both Processing and Reporting aspect of Credit
  • Processing:
  • Receive request from Brokers/Branches (on behalf of Client) for funds disbursement /transfer, debit Write offs, and updating periodic distribution records
  • Requests received via Wisdom (automated system), mails, FAF (Folder Application Facility) or ATI (Additional Transaction Request-Wisdom)
  • Requests for Checks, Fedwires, ACH’s and Journals on Wisdom require us to follow policies and Procedures called Funds Approval Methodology and approving by entering our WHO code and the request automatically gets processed
  • Requests for debit write offs and updating of periodic distribution records are received via mails, FAF or ATI which needs to be completed manually
  • Funds Approval Methodology requires us to analyze Clients Account on application called Rumba Mainframe -BETA (tool) screens such as CLED, ACCT, VALU, and SPAD
  • Manual entries are done on BETA screens JAZZ, GLEN, JOLT, SACH, DIST, AINS and MACH
  • Have to process these requests within deadlines and maintain accuracy levels of 99.5% as it may lead to potential loss to the company if processed incorrectly
  • Required to clarify with the Branch or the Team Leaders in case of any exception
  • Reporting:
  • Reporting dealt in updating and maintaining client's accounts
  • Required to download reports (in Excel format) on a daily basis (Out of 19, majority of the reports available on Wisdom-Opscredit) and review, analyze, update and maintain clients’ accounts
  • Branches are notified after account being reviewed for any debits, ACH Rejects, or updates that has been made in the clients account
  • Worked according to exceptions and escalated to team leaders of Wells Fargo wherever it was required
  • Review a report called Aqua which deals with charging of interest on unpaid trades
  • This is a monthly report which is received on 16th of every month
  • Very critical report as wrong interpretation leads to loss either to the client or the firm
  • Maintain Trackers for all the accounts that have been reviewed and processed along with the time taken to process them
  • Review accounts received as errors per business quality check and mark our comments for the same
  • Work per SLA (service level agreement) and our priority is to complete our task without any TAT (Turn around time) misses
  • Additional Responsibilities:
  • Have been given the responsibility of Process Training to the new associates
  • Have been asked to Quality Check on Fed wires since once approved this funds cannot be brought back from the client and was handling a team of 8 members
  • Created Lean Ideas to reduce time thereby helping the business to reduce costs indirectly
  • Have been single point of contact for IT, Transport, Logistics and integrity for 3 yrs.

Team Leader

Levons Systems Pvt. Ltd
Hyderabad
09.2011 - 06.2012
  • After selection need to assist on the paper work
  • Need to follow up with the candidate
  • Booking the of guest house for the new joiners
  • Follow up on the traninigs of the new joinees, Managed a team of 10 recruiters for U.S IT staffing for IT and Non IT requirements
  • Screening the profile, matching the requirements
  • Shortlisting the candidate as per skill set
  • Conducting first round of interview
  • Forwarding the resume for

Financial Advisor

ICICI Prudential life Insurance
Rourkela
07.2006 - 04.2007
  • Agency Manager, Understand the new financial products
  • Keep a track of the financial market
  • Create Network to increase the sale of the financial products of the Company
  • Call the customers
  • Fix appointment and meetings
  • Make database and follow up
  • Make the call to a sale
  • Help the juniors for their meetings and requirements
  • Recognition at ICICI:
  • Received certificates for outstanding performance during contests
  • Recognition at Genpact:
  • Awarded Star Performer
  • Received Bronze award for conducting refresher training for the team and for taking care of Process Trainings for New employees
  • Received certificate of recognition from Wells Fargo.

Education

B.Com Honors - Commerce

Graduate School College For Women, Jamshedpur
08.2001 - 06.2004

B.A Pyschology Honors - Pyschology

Indira Gandhi National Open University , Hyderabad
07.2021 - Current

Skills

Software Skillsundefined

Timeline

Soft Sills Trainer - Holy Mary College of Engineering and Technology
11.2022 - 11.2022
Indira Gandhi National Open University - B.A Pyschology Honors , Pyschology
07.2021 - Current
National Skills Development Program - Softskills/Voice & Accent
02.2020 - 03.2020
Taxation Process Trainer - Xonobics IT Services Private Limited
01.2020 - 01.2020
Skills Development Program - Andhra Pradesh
01.2020 - Current
Pharma Marketing Trainer - Softskills
01.2020 - Current
Human Resource Manager - Igor Software Solutions Pvt Ltd
02.2013 - 01.2020
Resource Manager - Nihaki Systems Inc
11.2011 - 01.2013
Team Leader - Levons Systems Pvt. Ltd
09.2011 - 06.2012
Process Associate - Genpact Infrastructure Pvt Ltd
04.2007 - 10.2010
Financial Advisor - ICICI Prudential life Insurance
07.2006 - 04.2007
Graduate School College For Women - B.Com Honors, Commerce
08.2001 - 06.2004

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