Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
9
9
years of professional experience
Work History
HEAD WAITER
STREET FOOD GROUND
01.2022 - Current
Lead a team of 10 waitstaff in a high- volume restaurant. ensuring seamiest service.
Trained new hires on protocols and menu knowledge for efficient customer interaction.
Managed reservations, seating arrangements and customer inquiries to maintain a positive environment.
implemented new strategies to increase customer satisfaction and streamline operations.
CREW MEMBER
RAISING CANES (Aishaya Group Kuwait)
02.2019 - 02.2020
Exceptional customer service skills demonstrated through positive interactions with guests.
proficient in handling cash transactions and resolving customer complaints efficiently .
skilled in multitasking maintaining cleanliness and ensuring food safety standards are met.
collaborative team player with a strong work ethic and willingness to take on additional responsibilities.
GROUND HANDLING STAFF
QATAR AIRWAYS
01.2015 - 12.2017
Proficient in aircraft marshalling and guiding for safe and efficient ground operation.
skilled in loading and unloading baggage and cargo with attention to details.
effective communication with flight crew and ground staff for smooth operations.
trained in emergency procedures and security protocols for passenger safety and compliance.
Shift Manager at Lite Bite Food Pvt. Ltd. Brand Name Street Food By Punjab GrillShift Manager at Lite Bite Food Pvt. Ltd. Brand Name Street Food By Punjab Grill
Volunteer at Parker Street Food and Furniture Bank/Life Branch Church food bankVolunteer at Parker Street Food and Furniture Bank/Life Branch Church food bank