Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
Accomplishments
OperationsManager
R Barath Kumar

R Barath Kumar

Cuddalore,India

Summary

Experienced Content Quality Assurance Specialist with a strong background in digital content management and quality assurance. Expertise in Phreesia platform configuration, QA testing, and compliance auditing. Proven ability to manage and document QA processes, conduct detailed audits, and analyze data using intermediate Excel skills. Adept at collaborating with global teams, optimizing content workflows, and supporting continuous improvement initiatives.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Analyst - Quality Assurance

Phreesia
05.2024 - Current
  • Extensive experience with intake and intervisit content management, including admin page and dashboard configuration, and interview logic on the Phreesia product platform.
  • Conduct thorough QA testing in collaboration with the global content team to ensure accurate content delivery. Test integration capabilities within EMR development environments.
  • Document QA activities in JIRA via Test Cases, maintain clear communication with the global content team, and document QA processes for internal stakeholders on Confluence.
  • Conduct detailed audits of products and accounts, ensuring compliance with internal policies and regulatory standards. Assist in updating weekly dashboards with audit findings and key performance indicators.
  • Utilize intermediate Excel skills for data analysis, reporting, and dashboard maintenance.
  • Execute the end-of-life process for global content, including updating live admin page workflows and printdocs. Assist in content configuration initiatives as needed.
  • Participate in sprint retrospectives, support estimation exercises, and contribute to continuous improvement initiatives.

Digital Content Associate

Amazon
02.2021 - 05.2024
  • Exceeded quality and productivity goals consistently (Quality: 100%, Productivity: 114%)
  • Developed and implemented automated solutions for critical workflows. Conducted thorough User Acceptance Testing (UAT) for all automation processes, ensuring seamless integration and optimal functionality.
  • Contacted stakeholders globally, providing status reports, relevant information, and escalating issues when needed.
  • Primary Point of Contact (POC) for Pre-Publish task allocation workflow, managing task assignments for 35 team members daily
  • Analyzed workflow inflow, developed coverage plans, and took ownership of HC shortage communications to stakeholders and Vendors
  • Conducted Knowledge Transfer (KT) sessions for new joiners, providing mentorship and training for associates in Amazon Studio titles
  • Created excel sheet for daily leadership reports on inflow queue and coverage visibility, saving 2 hours per day
  • Key contributor to automation testing, debugging 20+ defects across various tools.
  • Managed, sorted, and analyzed large data sets via Excel pivot tables, enhancing data integrity.
  • Applied hands-on knowledge of pivot tables, Macros, and VLOOKUP functions.

Assistant Engineer

Butterfly Gandhimathi Appliances Pvt Ltd,
08.2018 - 10.2020
  • Worked with R&D team to assist in Product development, design and
    execution of projects
  • Ability to read, interpret & prepare applicable Technical information &
    suggest design or process changes to ensure functional cost effectiveness.
  • Responsible for the development of UNIVERSAL and INDUCTION
    Motors
  • Sound knowledge in Motor Standard testing, Engineering calculations,
    Geometric dimension & tolerance, stack-up analysis and materials
    selection
  • Collect and analyse test results, document results and outcomes and
    maintain inspection reports for all projects.

Education

Bachelor's - Mechanical Engineering

Sathyabama University
Chennai
07.2018

High School Diploma -

ARLM Matriculation Higher Secondary School
Cuddalore
03.2014

High School Diploma -

ARLM Matriculation Higher Secondary School
Cuddalore
05.2012

Skills

  • Quality Assurance
  • Process Optimization
  • Automation Testing
  • Leadership and Mentoring
  • Project Management
  • Data Analysis
  • Microsoft Excel
  • Python
  • Java
  • SQL

Certification

  • Certification in SQL - Programming hub
  • Certification in Javascript - Programming hub
  • Fundamentals of digital marketing - Google.
  • Automation testing - Garuda Technologies
  • Attended workshop on Business Intelligence using Power BI
  • Applied Machine Learning: Foundations - LinkedIn
  • Advanced Excel certification - LinkedIn
  • Certification on Best practices on writing SQL queries

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs

Timeline

Analyst - Quality Assurance

Phreesia
05.2024 - Current

Digital Content Associate

Amazon
02.2021 - 05.2024

Assistant Engineer

Butterfly Gandhimathi Appliances Pvt Ltd,
08.2018 - 10.2020

Bachelor's - Mechanical Engineering

Sathyabama University

High School Diploma -

ARLM Matriculation Higher Secondary School

High School Diploma -

ARLM Matriculation Higher Secondary School

Accomplishments

    Received 3 Top Performer Awards and 6 Accolades from my stakeholders

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