Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dominic Nandesh Kumar R

Dominic Nandesh Kumar R

Bengaluru

Summary

Dynamic Retail Operations Manager with a proven track record at OnePlus, excelling in strategic planning and operational efficiency. Enhanced customer satisfaction through targeted coaching and streamlined communication, while leveraging data analysis to drive profitability. Adept at inventory management and team leadership, consistently achieving significant improvements in sales and operational performance.

Overview

14
14
years of professional experience

Work History

Retail Operations Manager

OnePlus
Bengaluru
01.2025 - Current
  • Provided leadership and direction to staff members while fostering an atmosphere of teamwork.
  • Ensured compliance with all retail policies, procedures, and regulations.
  • Monitored and reported on damaged goods, initiating corrective action and eliminating waste.
  • Created successful plans to maximize profits and reduce loss.
  • Set sales targets and implemented action plans for achieving set objectives.
  • Developed strategic sales plans for key accounts to drive revenue growth.
  • Cultivated strong relationships with clients to enhance customer satisfaction.
  • Coordinated cross-functional teams to ensure seamless service delivery.
  • Presented product solutions tailored to client needs during meetings.
  • Monitored account performance metrics to recommend improvements and actions.
  • Collaborated with cross-functional teams including marketing, product development, customer service. to improve services offered to existing clients.
  • Developed and circulated key account sales plans for key partners to meet targets for sales and market presence.
  • Identified strategic locations in major cities to evaluate and establish new retail stores.
  • Conducted scheduled partner meetings, implementing action plans to optimize retail performance.
  • Executed co-marketing strategies, in-store events, and outdoor activities in coordination with marketing teams to enhance brand visibility.
  • Crafted and implemented detailed annual sales plans and budgets to drive retail success.

Regional Merchandising Manager

Reliance Retail
Chennai
01.2023 - 05.2025
  • Planning and executing merchandising strategies to optimize product assortments and maximize sales and profitability
  • Analyzing market trends, customer preferences, and sales data to make informed decisions on product selection, pricing, and inventory management
  • Developing and managing merchandising budgets, ensuring effective allocation of resources to drive sales and meet financial targets
  • Conducting regular store visits and market research to evaluate product performance, identify opportunities, and address any potential issues
  • Coordinating with suppliers and vendors to negotiate terms, pricing, and delivery schedules to maintain optimal inventory levels
  • Overseeing product presentation and visual merchandising to create compelling and attractive displays that enhance the overall shopping experience
  • Monitoring competitor activities and market trends to stay ahead in the market and identify new opportunities for growth
  • Developing and implementing promotional strategies and campaigns to drive customer engagement and increase footfall
  • Providing guidance and direction to the merchandising team, fostering a collaborative and performance-driven work environment
  • Collaborating with cross-functional teams, including product development, marketing, and sales, to align merchandising strategies with overall business objectives

Regional Manager

Mobitech Creations Private Limited (OnePlus)
Chennai
04.2018 - 04.2023
  • Managing the region's profit and sales plan,marketing strategies, sales promotions, training, communication, projection, and budgets for Exclusive Stores, Modern Trade & General Trade.
  • Review daily, weekly, and monthly reports to analyze sales results to generate and meet sales volumes and projections.
  • Identify, recruit and on-board new channel partners within assigned territory.
  • Manage sales activities of partners to generate revenue (Sell-In & Sell-Out).
  • Coordinate with partners to create and execute business plans to meet sales goals.
  • Analyze market trends and accordingly develop sales plans to increase brand awareness.
  • Evaluate partner sales performance and recommend improvements.
  • Address partner related issues, sales conflicts, and pricing issues in a timely manner.
  • Manage sales pipeline, forecast monthly sales, and identify new business opportunities.
  • Develop positive working relationship with partners to build business.
  • Communicate up-to-date information about new

Store Manager

Currents Technology Retail India Limited (Apple)
Chennai
10.2011 - 04.2018
  • Managed daily operations to ensure efficient store functionality and safety for customers and employees.
  • Oversaw inventory management, including stock replenishment and organization.
  • Executed cash control, balancing sales, reconciling cash, and processing bank deposits.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Addressed customer complaints professionally, resolving issues to maintain positive relationships.
  • Analyzed sales figures to identify trends and opportunities for improvement.
  • Implemented health and safety protocols to ensure a secure shopping environment.
  • Conducted comprehensive staff evaluations to enhance performance and operational standards.

Education

MBA - Marketing

Distance Education University Of Madras
Chennai
07-2025

Bachelor of Arts - Commerces

Wesley Degree College
Secunderabad
04-2010

Skills

  • Operational Efficiency
  • Problem-Solving
  • Strategic Planning
  • Budgeting
  • Data analysis
  • Market research
  • Inventory management
  • Strategic planning
  • Team leadership
  • Communication skills
  • Visual merchandising
  • Operations oversight
  • Merchandise planning
  • Sales development
  • Shrink reduction
  • Store planning
  • Sales analysis

Languages

English
First Language
Tamil
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Timeline

Retail Operations Manager

OnePlus
01.2025 - Current

Regional Merchandising Manager

Reliance Retail
01.2023 - 05.2025

Regional Manager

Mobitech Creations Private Limited (OnePlus)
04.2018 - 04.2023

Store Manager

Currents Technology Retail India Limited (Apple)
10.2011 - 04.2018

MBA - Marketing

Distance Education University Of Madras

Bachelor of Arts - Commerces

Wesley Degree College

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Dominic Nandesh Kumar R