Hostess/Food Runner
Jockamos Pizza
- Greeting and seating guest
- Helping servers with all task
- High pace, high stress work environment
- Customer problem solving
- Phone calls and scheduling parties
Reagan Flores
Indianapolis
Summary
I have 2 years of management experience, overseeing coworkers in their daily tasks, doing stock intake, counting drawers, opening and closing manager. Excellent communication skills and problem solving. Bilingual in English and Spanish. Quality performance in high stress environments, I love to challenge myself and put forth the best possible work to my ability. Extremely adaptive to any situation and environment. Dedicated, resilient and hard working
Work History
Shift lead
Cold Stone cream
- Customer service
- Opening and closing management
- Dropping the drawer
- Overseeing daily task
Shift Manager
Tropical Smoothie Cafe
- Managing coworkers and daily tasks
- Customer service and problem solving
- Stock intake, counting drawers and daily sales
- Opening and closing management
- Aligned departmental policies and practices with company standards to improve efficiency and customer service
Education
Bachelor of Arts - International Studies, Spanish
Indiana University at Bloomington
Bloomington, IN04.2029
Skills
- Customer service
- Time management
- Restaurant experience
- Bilingual
- Leadership
- Time Management
- Problem solving
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
- Greeting guests
- Exceptional communication
- Guest engagement
Languages
English
Timeline
Hostess/Food Runner
Jockamos Pizza
Shift lead
Cold Stone cream
Shift Manager
Tropical Smoothie Cafe
Bachelor of Arts - International Studies, Spanish
Indiana University at Bloomington