Rebecca Bruns
Brookville
Summary
Dynamic Clinical Reimbursement Specialist with a proven track record at Signature Healthcare, excelling in customer relations and expert problem-solving. Enhanced employee retention through innovative training programs and improved project outcomes by collaborating effectively with cross-functional teams. Skilled in documentation management and analytical thinking, driving quality assessments and solutions.
Overview
10
10
years of professional experience
Work History
Clinical Reimbursment Specialist
Signature Healthcare
12.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
MDS Support
Trilogy
06.2015 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Nursing Leadership And Management
IU East
Richmond Indiana05-1995
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Root-cause analysis
- Quality assessment
Timeline
Clinical Reimbursment Specialist
Signature Healthcare
12.2023 - Current
MDS Support
Trilogy
06.2015 - 11.2022
Nursing Leadership And Management
IU East
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