Rebecca Bruns
Brookville
Summary
Dynamic Clinical Reimbursement Specialist with a proven track record at Signature Healthcare, excelling in customer relations and expert problem-solving. Enhanced employee retention through innovative training programs and improved project outcomes by collaborating effectively with cross-functional teams. Skilled in documentation management and analytical thinking, driving quality assessments and solutions.
Overview
10
10
years of professional experience
Work History
Clinical Reimbursment Specialist
Signature Healthcare
Louisville, KY
12.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
MDS Support
Trilogy
Louisville, TN
06.2015 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Nursing Leadership And Management
IU East
Richmond Indiana05-1995
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Root-cause analysis
- Quality assessment
Timeline
Clinical Reimbursment Specialist
Signature Healthcare
12.2023 - Current
MDS Support
Trilogy
06.2015 - 11.2022
Nursing Leadership And Management
IU East