Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebecca Ryan

Hanna

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

27
27
years of professional experience

Work History

Human Resources Assistant

Horizon Bank
Michigan City
04.2022 - Current
  • Updated employee database with changes in job title, salary information or contact details.
  • Monitored timekeeping records for accuracy and completeness.
  • Handled confidential information with discretion and integrity.
  • Assisted with payroll preparation by collecting timekeeping information and processing reports.

Loan Operations Clerk

Horizon Bank
Michigan City
03.2015 - Current
  • Handled incoming calls from customers regarding questions about their mortgage or other related matters.
  • Processed payments received from customers and applied them to appropriate accounts.
  • Filed and maintained loan records.
  • Prepared closing packages and funded loans according to company policies and procedures.

Teller

Horizon Bank
LaPorte
09.2004 - Current
  • Adhered strictly to all security procedures related to handling money at the teller window.
  • Balanced cash drawers on a daily basis.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.

Customer Service Cashier

Al's Supermarket
LaPorte
07.1998 - 07.2010
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Operated cash registers to process payments for goods and services.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Education

High School Diploma -

New Prairie High School
New Carlisle, IN
06-1998

Some College (No Degree) - Psychology

Indiana University South Bend
South Bend, IN

Skills

  • Employee database management
  • Payroll administration
  • Timekeeping accuracy
  • Confidential information handling
  • Human resources policies
  • Customer service

References

References available upon request.

Timeline

Human Resources Assistant

Horizon Bank
04.2022 - Current

Loan Operations Clerk

Horizon Bank
03.2015 - Current

Teller

Horizon Bank
09.2004 - Current

Customer Service Cashier

Al's Supermarket
07.1998 - 07.2010

High School Diploma -

New Prairie High School

Some College (No Degree) - Psychology

Indiana University South Bend

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Rebecca Ryan