Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies and Interests
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Rebecca Shaffer

New Albany

Summary

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

7
7
years of professional experience

Work History

Manager

Berry Twist
01.2019 - Current
  • Resolved staff member conflicts by actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed the location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Operations Assistant

Purdue University
09.2023 - 05.2025
  • Coordinated daily operations to enhance workflow efficiency and team collaboration.
  • Implemented process improvements that streamlined administrative tasks and reduced turnaround times.
  • Led initiatives to enhance customer service protocols, resulting in improved client satisfaction feedback scores.

Education

Bachelor of Arts - Criminology

Purdue University
West Lafayette, IN
07.2025

Skills

  • Customer service

  • Operations Management

  • Decision-making

  • Staff Management

  • Team Leadership

  • Spanish

  • Time Management

  • Solid Written & Verbal Communicator

Languages

Spanish
Professional Working

Timeline

Operations Assistant

Purdue University
09.2023 - 05.2025

Manager

Berry Twist
01.2019 - Current

Bachelor of Arts - Criminology

Purdue University

Hobbies and Interests

Member, Alpha Omicron Pi, Capstone Project: Sociological Inequality - Researcher. Observed multiple food pantries to analyze the scarcity and dynamics of food inequality globally., Extracurricular Activities: Forensics Club, Psychology Club, Girl Gains Club, Delight Ministry, Food Pantry Volunteer

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Rebecca Shaffer