Rebecca Shawn Pesso
Front Desk & Admin
Mumbai
Summary
To be a part of a company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills.
Overview
12
12
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Front Desk And Administration
Argus Partners
06.2023 - Current
- Greeting clients and setting a positive office atmosphere.
- Answering the phone, taking messages and redirecting calls to respective offices.
- Performing an inventory of office supplies and order of need.
- Reporting to management and assisting with administrative tasks.
- Take delivery of mail and sort and distribute them.
- Manage and monitor pantry, housekeeping,security, office boy.
Client Operation's Specialist
J P Morgan Chase
04.2022 - 06.2023
- Completing KYC for new credit card applications
- Communicating via inbound and outbound calls
- Coaching new hires and team member's for their performance
- Completing checks for team members on applications worked.
Relationship Manager
WhiteHat Jr
10.2020 - 03.2022
- Handle Database for students/teaches and also coordinate with other teams to execute any request
- Communicating with customer via email or phone
- Maintaining daily trackers for students/teachers operations team as well as manage inbound/ outbound email flow.
Lead Cabin Attendant
Indigo Airlines
09.2017 - 10.2020
- Holding briefing sessions & providing instruction to flight attendants
- Monitoring activities of flight attendants & also providing coaching for any area of improvement
- Providing special care to the sick, disabled in flight and also supervising activities of boarding and deplaning of passengers
- Filling of daily flight reports and sale reports.
Cabin Crew
Jet Airways / Go Airlines
04.2012 - 09.2017
- Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft.
- Taking check flights of other crew members
- Demonstrating flight instruction on how to greet and usher passengers
- Selling of food and beverage in flight.
Education
Diploma in Aviation & Hospitality Management -
Kingfisher Training Academy
Andheri 04.2001 -
HSC - Commerce & Economics
Smt. M.M.K College of Commerce & Economics
Mumbai 04.2001 -
Skills
Certification
Certificate Course in Aviation & Hospitality
Timeline
Front Desk And Administration
Argus Partners
06.2023 - Current
Client Operation's Specialist
J P Morgan Chase
04.2022 - 06.2023
Relationship Manager
WhiteHat Jr
10.2020 - 03.2022
Lead Cabin Attendant
Indigo Airlines
09.2017 - 10.2020
Cabin Crew
Jet Airways / Go Airlines
04.2012 - 09.2017
Diploma in Aviation & Hospitality Management -
Kingfisher Training Academy
04.2001 -
HSC - Commerce & Economics
Smt. M.M.K College of Commerce & Economics
04.2001 -
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