Desired Job Title
Account RepresentativeGeneral ManagerAccount RepresentativeWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Arlington, IN
Open to relocation: Yes
Open To Work
Rebecca Ward
Arlington
Work Preference
Summary
Dedicated professional with a versatile background in customer payment processing and field operations management. Committed to delivering exceptional service and ensuring informed vehicle purchase decisions for clients.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Account Representative
Superior Auto
Shelbyville
03.2025 - 07.2026
- Responded to phone inquiries, providing detailed information on vehicle offerings and facilitating sales.
- Assisted customers in navigating new vehicle purchases, ensuring informed decisions.
- Executed field calls to recover vehicles from clients, securing accounts and minimizing losses.
- Processed customer payments, ensuring accuracy of financial records.
General Manager
Superior Auto
Connersville
06.2022 - 03.2025
- Developed employee training programs on duties and policies, resulting in improved team performance.
- Managed payroll processes and created work schedules, ensuring adherence to budget limits.
- Welcomed customers upon entry, contributing to a positive shopping experience.
Account Representative
Superior Auto
Greensburg
11.2017 - 06.2022
- Responded to phone calls with timely solutions, ensuring customer support and issue resolution.
- Processed customer payments to uphold cash flow and enhance customer satisfaction.
- Supported customers during vehicle transactions to facilitate sales. in purchasing new vehicles when manager was unavailable.
- Executed vehicle repossessions in compliance with contractual agreements, safeguarding company interests.
Education
High School Diploma -
Morristown Jr/Sr High
Morristown, IN06-2001
Skills
- Payment processing
- Account recovery
- Sales strategy
- Field management
- Invoice management
- Account oversight
- Customer service
- Relationship management
- Problem resolution
- Detail orientation
- Record maintenance
- Communication
Certification
- Notary Public
Timeline
Account Representative
Superior Auto
03.2025 - 07.2026
General Manager
Superior Auto
06.2022 - 03.2025
Account Representative
Superior Auto
11.2017 - 06.2022
High School Diploma -
Morristown Jr/Sr High