Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Rebekah Soto

Merrillville

Summary


Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Innovative Energy
07.2024 - Current
  • Producing and packaging insulation packets and pallet covers for external companies and households
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Delivery Driver

DoorDash
01.2021 - Current
  • Delivering food and groceries to residential and businesses
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

To-Go Specialist/Server

Cracker Barrel
02.2024 - 02.2025


  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Reduced wait times for customers, prioritizing timely food preparation and packaging.

FedEx Delivery Driver

FedEx Ground
11.2022 - 07.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Hostess/food Attendant

Harrah's Horseshoe Casino
11.2019 - 06.2021
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Customer Service Representative

Speedway LLC
06.2019 - 10.2019
  • Stocking and organizing merchandise, keeping it presentable
  • Accurately managed payment transactions
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Participated in training programs to enhance product knowledge and customer service skills.

Education

General studies -

Merrillville High School
Merrillville, IN
06.2016

Skills

  • Childcare Provider
  • Assembly
  • Organizational skills
  • Typing
  • Microsoft Excel
  • Customer Service
  • Food safety
  • Materials handling
  • Animal care
  • Heavy lifting
  • POS
  • Food service
  • Food industry
  • Communication skills
  • Restaurant experience
  • Kennel experience
  • Pet care
  • Host/hostess experience
  • Food handling

Certification

  • Driver's License, Alcohol tobacco and commission, 02/01/24, 02/01/27
  • TIPS, Certificate of completion of alcohol server training, 01/01/24, 01/01/27
  • D.O.T medical card, Ability to drive box trucks, 08/01/23, 08/01/24

Personal Information

Willing To Relocate: Anywhere

Timeline

Warehouse Worker

Innovative Energy
07.2024 - Current

To-Go Specialist/Server

Cracker Barrel
02.2024 - 02.2025

FedEx Delivery Driver

FedEx Ground
11.2022 - 07.2023

Delivery Driver

DoorDash
01.2021 - Current

Hostess/food Attendant

Harrah's Horseshoe Casino
11.2019 - 06.2021

Customer Service Representative

Speedway LLC
06.2019 - 10.2019

General studies -

Merrillville High School

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Rebekah Soto