Tally Prime & Busy
Reema Ahuja
Front Desk & Admin Executive
Delhi,DL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Front Desk Receptionist
Nu-Fit Clinic
07.2025 - Current
- Greeted visitors at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Provided basic technical support for front office equipment, minimizing downtime.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Developed strong working relationships with team members, fostering a positive work environment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Completed data entry and filing to keep records updated for easy retrieval.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Streamlined check-in processes, reducing wait times for clients.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Routed incoming mail and messages to relevant personnel without delay.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Accounts Assistant
Satej Innovations Pvt Ltd
08.2024 - 02.2025
Front Desk & Adminstrative Executive
Beeta Tissues
01.2024 - 08.2024
Telecaller
Bathline Sensation
08.2023 - 12.2023
Front Desk Receptionist
Manoj Aggarwal & Associates
03.2022 - 04.2023
Education
Tally & Computer Course -
Vishesh Institute
04.2001 -
Bachelor of Commerce - Financial Accounting
Moti Lal Nehru Collage
04.2001 -
10th & 12th From CBSE Board -
SKV School
04.2001 -
Skills
Customer service
Software
Timeline
Front Desk Receptionist
Nu-Fit Clinic
07.2025 - Current
Accounts Assistant
Satej Innovations Pvt Ltd
08.2024 - 02.2025
Front Desk & Adminstrative Executive
Beeta Tissues
01.2024 - 08.2024
Telecaller
Bathline Sensation
08.2023 - 12.2023
Front Desk Receptionist
Manoj Aggarwal & Associates
03.2022 - 04.2023
Tally & Computer Course -
Vishesh Institute
04.2001 -
Bachelor of Commerce - Financial Accounting
Moti Lal Nehru Collage
04.2001 -
10th & 12th From CBSE Board -
SKV School
04.2001 -