Reema Ajgekar
Mumbai
Summary
Cybersecurity professional with extensive experience at TCS, specializing in vulnerability assessment and internal auditing. Demonstrated success in improving operational performance and ensuring compliance through strategic project management. Proficient in antivirus solutions and process consulting, with strong communication and collaboration skills to achieve successful outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cybersecurity Practice Management
TCS
Mumbai
11.2019 - Current
- Managed projects focusing on Cybersecurity and Information Security best practices as a Security Service Delivery Manager
- Led successful cybersecurity projects ensuring compliance and effective service delivery.
- Ensuring smooth project delivery for Information security and IAM-PAM Solution projects
- Understanding customer requirements and delivering as per the requirement
- Conduct detailed analysis of Vulnerabilities Tracking & reporting to the customer and identify areas of improvement, implementing targeted initiatives that led to enhanced operational performance.
- Publishing Management Status reports, trend analysis, CSLA Compliance report, Antivirus management and pattern update compliance calculation
- Highlighting risk & challenges to the customer and management. Escalating issues to the stakeholders at the right time
- Participate in contract renewal and SOW preparation for cybersecurity
- Information Security process update and release
- Identifying any security breaches and performing RCA
- Providing security solutions to the customer
- Network Firewall rule review
- Audit Support
- Conducting Security awareness sessions
- Conducted regular status meetings with clients to review practice performance, discuss ongoing challenges, and outline strategies for future success.
Delivery Assurance Facilitator
Tata Consultancy Services Ltd.
Mumbai
05.2016 - 10.2019
- Facilitating NGM India, NGM-APAC, GOV, ICC and Cloud infrastructure projects for iQMS process deployment.
- Scheduling and conducting quarterly PMRs for the assigned projects.
- Conducting quarterly Audits as assigned by the IT IS ACL.
- Handling Risk and Estimation SPOC activities for Mumbai Location.
- Conducting project start up meetings and project wind up meetings for the project.
- Tracking and reviewing metrics in BICM tool.
- Preparing Monthly status report for the projects coming under Emerging Markets.
- Preparing detailed CSS Analysis report every 6 months.
- Preparing PIID and gathering required artifacts for the selected entities in CMMi Appraisal.
- Facilitating and preparing selected entities for ISO 27001 certification and CMMI appraisal.
- Conducting iQMS training for IT IS Associates
Process Consultant
Tcs
Mumbai
01.2013 - 12.2015
- Managing iQMS Wiki application end to end for all the process updates.
- Facilitating process owner for carrying out process updates in various process area.
- Rolling out all the iQMS wiki releases from content update to publishing into production environment.
- Managing and handholding iQMS wiki content team from DEG-EPM team, SSG team and technical team from Ultimatix for all the iQMS wiki related activities.
- Single Point of contact for any changes, fixes in iQMS wiki application.
- Doing minor enhancements in wiki as per the requirement.
- Undertaken initiatives like iQMS clean up activity, staying relevant activity, documents classification etc. to keep the assets of iQMS wiki Up to date.
- Have created well configured and version-controlled repository for baselined word documents of iQMS Wiki.
- Carrying out impact analysis for rolling out any major/minor changes in iQMS wiki.
- Providing iQMS artifacts to the external auditors on time. Closing NCRs received related to iQMS Wiki application and assets.
Internal Auditor
TCS
Mumbai
05.2010 - 12.2012
- Conducting Conducted Assessments, Cyclical Assessments and Self Assessments for risk prone areas of Pfizer
- Conducting SOX and GXP Audits
- Preparing control based, process based and IT Risk control matrix based checklist
- Preparing exhaustive list of artifacts required for carrying out assessment
- Evaluating received evidences
- Follow up with application owners for missing evidences
- Conducting interviews with application team
- Preparing and publishing assessment/audit report
- Providing level 2 audit support to corporate auditors of Pfizer
- Assisting audit lead for drafting Audit Summary Report
Deputy Manager
Reliance Tech Services Pvt. Ltd.
Mumbai
12.2008 - 05.2010
- Facilitating process implementation alongside the process owners and process managers during deployment.
- Process monitoring for compliances and deviations reporting.
- Handle first level support call on processes.
- Conducting Audits fortnightly for maintenance and non-maintenance projects. Preparing SQA Audit report, highlighting top issues and calculating Process Compliance Index
- Audit support during CMMI Appraisal, NC Tracking and Closure, Issue escalation of project teams
- Process definition, process facilitation and process implementation of new processes.
- Rolling out of new processes and automated tools for the development teams.
- Develop and improve Checklists/Guidelines/Forms/Templates/Reports as required.
- Provide Implementation and improvement guidance to Process and Implementation staff.
- Collection, Consolidation and Analysis of Metrics(Defects, Effort, Schedule)
- Build and maintain process repository of the process assets as well as the measurement database with areas like Process Performance Metrics, Best Practices, Sample Documents Library, Templates etc.
Graduate Engineer Trainee
Reliance Tech Services Pvt. Ltd.
Mumbai
12.2007 - 12.2008
- Process definition, process facilitation, process implementation as per ISO 20000 and ITIL framework
- Conducting ISO 20000 Audits for the process documents
- Define room for improvement for processes and gaps based on the compliance reports
- Develop and maintain Process Definition across IT Engineering and Operations
- Develop and improve Checklists/Guidelines/Forms/Templates/Reports as required.
- Process Consultancy to IT Engineering and IT Operations team on the process issues.
- Provide Implementation and improvement guidance to Process and Implementation staff.
- Maintenance of Process Databases for Process Performance Metrics, Best Practices, Sample Documents Library, Re-usable Components Library
Education
B.E. - Electronics & Telecommunication
Rajendra Mane College of Engineering and Technology
Mumbai01.2007
Class 12th -
Birla College
Maharashtra01.2002
Class 10th -
K.C. Gandhi School
Maharashtra01.2000
Skills
- Cybersecurity management
- Information security
- Vulnerability assessment
- Antivirus solutions
- CrowdStrike expertise
- Internal auditing
- Process consulting
- Software quality assurance
- Microsoft Office proficiency
- Visio diagramming
Certification
- CompTIA Security+, 2023
- ITIL Foundation Certificate in IT Service Management, 2014
- Certified Internal Auditor (TCS), 2014
- Certified Internal Auditor (STQC), 2008
Awards
- Received awards for Best Information Security coordinator, Special Initiative award, On the Spot Award, Star of the month award etc.
- Appreciation received in TCS gems for completing audits on time
- Certificate of Appraisal for CMMI Level 3 certification of Reliance Tech Services
- Appreciation received in TCS gems for completing iQMS releases on time
- Appreciation received by TITAN project in TCS Gems for facilitation during CMMi appraisal
- Appreciation received in TCS Gems for best faculty
Personal Information
- Date of Birth: 03/01/85
- Nationality: Indian
- Marital Status: Married
Timeline
Cybersecurity Practice Management
TCS
11.2019 - Current
Delivery Assurance Facilitator
Tata Consultancy Services Ltd.
05.2016 - 10.2019
Process Consultant
Tcs
01.2013 - 12.2015
Internal Auditor
TCS
05.2010 - 12.2012
Deputy Manager
Reliance Tech Services Pvt. Ltd.
12.2008 - 05.2010
Graduate Engineer Trainee
Reliance Tech Services Pvt. Ltd.
12.2007 - 12.2008
B.E. - Electronics & Telecommunication
Rajendra Mane College of Engineering and Technology
Class 12th -
Birla College
Class 10th -
K.C. Gandhi School
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