Reema Shree
Technical Analyst
Bengaluru
Summary
Dynamic and results-oriented professional with over 8 years of experience in software management, maintenance, and business intelligence. Recognized for exceptional communication skills and a strong ability to meet tight deadlines while effectively resolving complex challenges. Highly motivated problem-solver with a proven aptitude for rapidly mastering new technical skills and concepts, consistently driving projects to successful completion. Committed to enhancing customer satisfaction through innovative solutions and strategic insights that align with organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Technical Analyst
Oracle Financial Services Software Limited
10.2021 - Current
- Led technical projects for banks in the Middle East and Africa, streamlining operations throughout the software implementation process.
- Acted as the strategic owner and domain expert for Oracle Banking Virtual Account Management (OBVAM) and Oracle Banking Liquidity Management (OBLM) products, ensuring seamless integration and reliability.
- Developed custom scripts to streamline internal processes and enhance client satisfaction.
- Achieved a 95% issue resolution rate within SLA for critical implementation cases through cross-functional collaboration.
- Skilled at working independently and collaboratively in a team environment.
- Analyzed debug logs and identified root causes to resolve production issues.
- Proven ability to translate business requirements into technical specifications for development teams.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Led the successful, multi-bank implementation, and go-live of Oracle product solutions.
- Increased client retention by fostering deep product engagement and trust.
Software Engineer
CGI ISMC Pvt Ltd
08.2017 - 10.2021
- Monitored application stability using Dynatrace analysis, log checks, WebLogic server analysis, and Kibana.
- Executed preventative deployments and maintained application sanity through smoke testing.
- Created Method of Procedure (MOP) for deployments and executed Releases (RXX) in Linux environments.
- Managed communications via HPSM and conducted technical knowledge transfer sessions to minimize SLA delays.
- SSOM & SSIM Operational Support | Mar 2020 – Oct 2021
Java Developer
X2R HCAPC
08.2017 - 02.2020
- Developed and integrated business-specific functionality and presentation logic using Java and J2EE.
- Analyzed and implemented code changes to resolve production issues.
- Prepared SQL scripts, views, and functions tailored to specific business requirements.
- Utilized TIBCO Jaspersoft to develop and deploy complex reports on Jasper Server.
Education
Bachelor in Technology - Information Technology
West Bengal University of Technology
Kolkata, India05-2017
Skills
Languages & Web: Java, J2EE, HTML, CSS
Databases & Servers: Oracle 12c, WebLogic Server
Certification
Oracle Cloud Infrastructure 2025 Generative AI Professional (Oracle, 2025)
Timeline
Technical Analyst
Oracle Financial Services Software Limited
10.2021 - Current
Software Engineer
CGI ISMC Pvt Ltd
08.2017 - 10.2021
Java Developer
X2R HCAPC
08.2017 - 02.2020
Bachelor in Technology - Information Technology
West Bengal University of Technology
Awards
Customer Support Rising Stars Team of the Year - Oracle 2023, Applaud Award - CGI 2020