Reena Dsouza
Mumbai,MH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Account Manager - Sales
Telebyte Technologies Pvt. Ltd.
06.2006 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Cordinator
Redington India Ltd
04.2004 - 03.2006
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Cordinator
Matrix Solution Pvt Ltd
04.2000 - 03.2004
- Managed accounts to retain existing relationships and grow share of business.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Bachelor Degree of Commerce -
Tolani College of Commerce
Mumbai, India03-2000
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Languages
Marathi
English
Hindi
Timeline
Account Manager - Sales
Telebyte Technologies Pvt. Ltd.
06.2006 - Current
Sales Cordinator
Redington India Ltd
04.2004 - 03.2006
Sales Cordinator
Matrix Solution Pvt Ltd
04.2000 - 03.2004
Bachelor Degree of Commerce -
Tolani College of Commerce
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