Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Reena Manderna

Reena Manderna

New Delhi

Summary

Dynamic bilingual professional with extensive experience at BLS International, excelling in visa processing and customer service. Proven ability to enhance client satisfaction through effective communication in Spanish and English. Proficient in Microsoft Office, adept at facilitating seamless appointment scheduling for Latin American applicants, ensuring clarity and support throughout the visa inquiry process.

Overview

1
1
year of professional experience

Work History

CSE-Spanish

BLS International
Gurugram
06.2024 - Current
  • Handle inbound calls related to Spain visa inquiries
  • Facilitate appointment scheduling and address visa requirements for Spanish-speaking applicants
  • Support primarily for Latin American (LATAM) countries
  • Communicate in Spanish and English to ensure clarity and customer satisfaction

Education

Spanish - B2

B2
New Delhi
10-2024

Spanish - B1

Our Language School
New Delhi
02-2024

Spanish - A2

Cervantes Institute
New Delhi
11-2023

Bachelor of Technology - Computer And Information Sciences

Kurukshetra University
Jind
06-2012

Skills

  • Bilingual communication
  • Visa processing
  • Customer service
  • Microsoft Word
  • MS office

Affiliations

  • Extra Mile Achiever

Timeline

CSE-Spanish

BLS International
06.2024 - Current

Spanish - B2

B2

Spanish - B1

Our Language School

Spanish - A2

Cervantes Institute

Bachelor of Technology - Computer And Information Sciences

Kurukshetra University

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Reena Manderna