REENA SATPATI

HR Operations & Support

• Daily HR Activities: Support the HC Lead in routine HR tasks to ensure efficient operations and strategic alignment.
• Employee Enquiries & Issue Resolution: Serve as the primary contact for staff, providing prompt guidance and resolution on HR matters.
• HRIS Management: Coordinated comprehensive exit management processes, including conducting exit interviews, managing asset recovery, processing final settlements, and ensuring compliance with all HR policies and legal requirements.
• Leave & Maternity Management: Oversee leave administration and handle maternity cases with sensitivity and compliance.

Recruitment, Employee Lifecycle & Development

• Recruitment Management: Oversee and coordinate the entire recruitment process, including the annual graduate programme, to attract and secure top talent.
• ATS Utilization: Manage candidate pipelines and recruitment workflows using the Applicant Tracking System for enhanced efficiency and reporting.
• Interview Scheduling & Coordination: Organize and schedule interviews, manage calendars, and ensure a smooth candidate experience.
• Background Checks & Compliance: Coordinate background and compliance checks, manage vendor relationships, and track progress for timely onboarding.
• New Hire Induction & Onboarding: Lead onboarding for new hires, including paperwork, orientation, and relocation support across multiple locations.
• Offer Letter & Contract Management: Ensure employee lifecycle changes and contract details are accurately reflected in offer letters and onboarding documents.
• Career Fairs & Events: Prepare materials and coordinate logistics for recruiting events and career fairs.
• Exit Management: Coordinated comprehensive exit management processes, including conducting exit interviews, managing asset recovery, processing final settlements, and ensuring compliance with all HR policies and legal requirements.
• Training & Development Coordination: Organize and manage staff training sessions, workshops, and development programs to enhance employee skills.
• Process Improvement: Collaborate with subject matter experts and leadership to optimize onboarding, training, and quality management; proactively identify and implement process enhancements.

Office & Vendor Management

• Office Operations Oversight: Ensure smooth functioning of office activities, including facilities management, infrastructure, business continuity planning, and administrative support.
• Vendor Management & Procurement: Handle vendor relationships and procurement processes for cost-efficiency and quality service.
• Employee Travel Coordination: Organize travel and accommodation arrangements for employees, especially during onboarding and relocations.
• Office Systems Maintenance: Maintain and improve office systems to boost productivity and efficiency.
• Event Coordination: Organize and manage events, meetings, and conferences across all 7 Deloitte offices in India.

Technology & AI Integration

• AI-Powered Mailbox Management: Utilize AI tools to efficiently manage high-volume mailbox activity, automate routine responses, prioritize urgent requests, and ensure timely communication with employees and stakeholders.
• Technology Proficiency: Skilled in leveraging ATS, HRIS, and AI platforms to streamline HR and recruitment operations, enhance accuracy, and drive process efficiency.

Reporting & Record Keeping

• HR Metrics & Reporting: Prepare and deliver monthly, quarterly, and annual HR metrics and KRI (Key Risk Indicator) reports to leadership for informed decision-making.
• Employment Files & Documentation: Maintain both physical and digital employment records, and issue HR letters as needed.

Leadership & Team Management

• People Management: Lead a team of 3–4 employees, acting as a people manager and fostering a collaborative, high-performance environment.
• High-Volume Onboarding: Effectively manage onboarding for large numbers of new hires, including accommodation and logistics.
• Gig Projects & Initiatives: Participate in special projects with Talent Acquisition and US Separations teams, Performance management team focusing on process improvement and HR initiatives.