Reena Sharma
Human Resource Professional
Pune
Summary
A seasoned professional with over two decades of experience, results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
25
25
years of professional experience
3
3
Languages
Work History
Service Delivery Partner, HR Operations
Xtracare Logistics Pvt. Ltd (APAC Region)
01.2024 - 02.2025
- Facilitated conflict resolution among team members, promoting a positive working environment that encourages collaboration.
- Improved HR service delivery by streamlining processes and enhancing communication between departments.
- Served as a key liaison between employees and senior leadership, fostering open dialogue about workplace issues and potential improvements.
- Developed comprehensive onboarding programs for new hires, fostering smooth integration into the company culture.
- Collaborated with cross-functional teams to identify areas of improvement in HR policies and procedures.
- Reduced employee turnover rate by implementing effective talent retention strategies.
- Evaluated effectiveness of benefits packages, making recommendations for adjustments based on industry benchmarks and employee feedback.
- Supported the development of high-performing teams through targeted training initiatives and skill-building workshops.
- Assisted in developing organizational succession plans to ensure continuity of leadership during times of transition.
- Implemented innovative recruiting strategies to attract top talent, contributing to a diverse workforce.
- Recruited top talent to maximize profitability.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Liaised between multiple business divisions to improve communications.
- Devised hiring and recruitment policies for morenthan 200 employee company.
Senior HR Manager (TA Team (Operations/CODE)
Nokia
10.2018 - 01.2023
- Evaluated HR policies and procedures regularly, making recommendations for continuous improvement opportunities.
- Mentored junior HR professionals on best practices within the field, contributing to their professional development journey as future leaders in the industry.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Leveraged data-driven insights for informed decision-making within all aspects of human resources management.
- Designed employee surveys to evaluate employee satisfaction.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Established key performance indicators, monitoring progress towards strategic human resources objectives.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Developed customized training modules to address skill gaps and improve workforce capabilities.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Project Operation cum Manager (HR_TA team)
CH2MHILL International
10.2012 - 08.2018
- Managed and motivated employees to be productive and engaged in work. Supported RFP and RFQ projects at domestic and international level
- Recognized as a key recruiter for middle east projects for Oil & Gas and Infra projects.
- Hired for Dubai Expo 140 high value engineering professionals in india London dubai America east and Krakow for supporting architecture schematic design and optimization.
- Revamped oil n gas team for supporting Cane and Saudi Aramco projects
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed recruitment plans for senior-level personnel working in marketing and sales capacities.
- Streamlined and monitored quality programs to alleviate overdue compliance activities by
Assistant HR Manager
Aircel Ltd
01.2011 - 08.2012
Assistant Manager HR cum Admin Officer (Human Resources and Facilities)
Shipra Estate Ltd
10.2008 - 01.2011
Assistant Manager HR -Global Solution Centre (Human Resources)
Citi Financial Consumer Finance India Ltd
08.2006 - 04.2007
Admin Officer (Administration and Facilities)
Motorola India Ltd
04.2005 - 07.2006
Business Coordinator and Admin In Charge
OTIS Elevator Company India Ltd
05.2003 - 12.2004
HR Executive
Amulet International Pvt Ltd/Sarthak Music World
01.2000 - 04.2003
- Company Overview: New Delhi
- New Delhi
Education
Masters in Business Administration - Human Resource
Maharishi Dayanand University
Bachelor in Science - undefined
Delhi University
Skills
Employee relations
Talent acquisition
Human resource information system HRIS
Hiring and onboarding
Benefits and compensation management
Training and development
Talent management
Management support
Project management
Organizational development
Timeline
Service Delivery Partner, HR Operations
Xtracare Logistics Pvt. Ltd (APAC Region)
01.2024 - 02.2025
Senior HR Manager (TA Team (Operations/CODE)
Nokia
10.2018 - 01.2023
Project Operation cum Manager (HR_TA team)
CH2MHILL International
10.2012 - 08.2018
Assistant HR Manager
Aircel Ltd
01.2011 - 08.2012
Assistant Manager HR cum Admin Officer (Human Resources and Facilities)
Shipra Estate Ltd
10.2008 - 01.2011
Assistant Manager HR -Global Solution Centre (Human Resources)
Citi Financial Consumer Finance India Ltd
08.2006 - 04.2007
Admin Officer (Administration and Facilities)
Motorola India Ltd
04.2005 - 07.2006
Business Coordinator and Admin In Charge
OTIS Elevator Company India Ltd
05.2003 - 12.2004
HR Executive
Amulet International Pvt Ltd/Sarthak Music World
01.2000 - 04.2003
Bachelor in Science - undefined
Delhi University
Masters in Business Administration - Human Resource
Maharishi Dayanand University
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