Reenu Negi
Ghaziabad
Summary
Seeking a career opportunity with an established organization where my dedication and hard work will help me attains a position of substantial responsibility.
Overview
7
7
years of professional experience
Work History
Sales cum HR Coordinator
Edusoft Healthcare Pvt Ltd
08.2023 - Current
- Prepare weekly and monthly Sale reports
- Assist with the monthly Sale forecast process
- Analyze the monthly forecast variances to understand key drivers
- Act as a point of contact for customers, addressing inquiries, and resolving issues on time
- Follow up with customers to ensure satisfaction and gather feedback
- Coordinate with internal departments (e.g., marketing, finance, product management) to ensure alignment and support for sales efforts
- Prepare and maintain sales documentation, including contracts, proposals, and correspondence
- Handle travel arrangements and expense reports for the sales team as needed
- Assist in the preparation and organizing of promotional material or events and attending all such events and exhibition for the marketing purpose of key products
- Partner with hiring managers to understand their non-technical staffing needs and develop effective recruitment strategies
- Source, screen, and interview candidates for various sales profile
- Coordinate and conduct interviews, reference checks, and background verification
- Collaborate with Talent & Culture team members to facilitate the onboarding process for new hires
- Assist in maintaining and updating employee records and HR databases
- Support HR projects related to employee engagement, performance management, and talent development
Solution Delivery Analyst Sr.Benefit Administrator
Wipro HR Services India Pvt Ltd
09.2021 - 08.2023
- Responsible for operational tasks associated with health and welfare plans in compliance with plan provisions
- Collaborates with internal/external 3rd parties and client contacts to resolve delivery issues
- Maintaining Participant data, client data, testing system functionality, reviewing third party interface along with other ongoing activities
- Responsible for processing participants records, payroll, Weekly payroll audit for accuracy of deductions
- Coordinate with fulfillment for letters, documentations, form requests, and confirmation mails
- Collaborates with Implementation Delivery Group (IDG) on tailoring and maintaining ongoing processing documentation
- Performs acceptance testing of ongoing processes (at live date and as changes are made)
- Participates in training efforts for Customer Service associates, Shared Services, Global Delivery Teams (e.g
- BPO), and for new associates joining team on Domain Knowledge
- Records Change Orders for defects and other system changes
- Resolve queries using Root Cause Analysis / Quick Solver techniques
- Participate in annual open enrollment process including system updates, communications, and meetings, testing and working with assigned vendors as needed
- Involved in transition activities and streamlining process
Admin Manager
Edusoft Healthcare Pvt Ltd
01.2018 - 08.2021
- Plan and coordinate administrative procedures and systems and look for ways to streamline processes
- In-depth understanding of office management procedures and departmental
- Assess staff performance and provide coaching and guidance to ensure maximum
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations
- Manage schedules and deadlines
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
- Monitor costs and expenses to assist in budget preparation
- Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
- Organize and supervise other office activities (renovations, event planning etc.)
- Ensure operations adhere to policies and regulations
- Manage Admin and HR Domain Purchases for inhouse / Outdoor corporate events
- Assist in IT and Non-IT Procurement
- Manage and control all day-to-day office administration expenses with corporate card and petty expenses
- Supervise Ground staff services including office boys/ Drivers
Experienced Benefit Analyst
Hewitt Associates
- Resolves participant issues escalated from Customer Service (via workflows) and Daily Processing Shared Service
- Collaborates with internal/external 3rd parties and client contacts to resolve delivery issues
- Researches plan requirements/rules to resolve administrative questions and issues
Education
B.com -
Delhi University
01.2004
CBSE - YEAR 12th
01.2001
CBSE - YEAR 10th
01.1999
Skills
- Goals and performance
- Customer communication
- Sales reporting
- Report creation
- Relationship management
- Sales forecastng
- Resource allocation
- Training program development
- Customer engagement and support
- Contract preparation
Personal Information
Marital Status: Married
Timeline
Sales cum HR Coordinator
Edusoft Healthcare Pvt Ltd
08.2023 - Current
Solution Delivery Analyst Sr.Benefit Administrator
Wipro HR Services India Pvt Ltd
09.2021 - 08.2023
Admin Manager
Edusoft Healthcare Pvt Ltd
01.2018 - 08.2021
Experienced Benefit Analyst
Hewitt Associates
B.com -
Delhi University
CBSE - YEAR 12th
CBSE - YEAR 10th
Similar Profiles
RAJATH KUMARRAJATH KUMAR
Intern at ABEYANTRIX EdusoftIntern at ABEYANTRIX Edusoft
ABHAY KUMAR CHOUDHARYABHAY KUMAR CHOUDHARY
Computer Teacher at EDUSOFT COMPUTER ACADEMYComputer Teacher at EDUSOFT COMPUTER ACADEMY
Musa BelloMusa Bello
Frontend Developer at Flexisaf Edusoft LimitedFrontend Developer at Flexisaf Edusoft Limited
Vidhya SagarVidhya Sagar
Advisory Specialist Master at DeloitteAdvisory Specialist Master at Deloitte
Khushi BhatnagarKhushi Bhatnagar
Physiotherapist Intern at Shri Mahant Indiresh HospitalPhysiotherapist Intern at Shri Mahant Indiresh Hospital