Reenu Pandey
Mumbai
Summary
Having 13 years of extensive recruitment experience across various sectors in the GCC region, Throughout my career, I have successfully managed recruitment, talent acquisition, and strategic workforce planning for organizations ranging from multinational corporations to local businesses, helping them navigate the complexities of the GCC job market. I have a proven track record of sourcing top-tier talent, building strong client relationships, and driving operational excellence through a consultative approach, I am passionate about delivering results that exceed expectations and am continually seeking to leverage my expertise to help organizations and candidates succeed in the evolving GCC market.
Overview
13
13
years of professional experience
Work History
Recruitment Manager- Uk & US Recruitment
Vira International
Mumbai
07.2023 - 12.2023
- Managed day-to-day operations of UK recruitment, ensuring smooth and efficient workflow
- Liaised with the UK office to seamlessly manage operations and maintain communication channels
- Acquired and registered new UK candidates, providing guidance and support throughout the process
- Sourced, screened, and selected suitable candidates to meet client needs
- Maintained and updated the database regularly, monitoring its use by team members
- Scheduled Skype interviews with clients and prepared candidates for interviews
- Managed travel arrangements and departures, coordinating with UK clients
Recruitment Manager - GCC Recruitment
Swan Global - Overseas Exp
Qatar
09.2021 - 03.2023
- Cultivated and maintained strong relationships with clients, ensuring their needs were met and expectations exceeded
- Managed the CRM system to track client interactions, sales activities, and customer feedback
- Communicated regularly with clients via phone, email, and in-person meetings to maintain engagement
- Resolved client issues and escalated complex problems to the appropriate department for resolution
- Generated reports on client activity, sales performance, and customer feedback
- Provided training and support to team members on CRM system usage and best practices for client relationship management
Recruitment Consultant -Tech & Nontech Recruitment
Cyberfender Solution
01.2021 - 08.2021
- Provided good quality market intelligence to the business regarding the recruitment market
- Established contacts with qualified candidates and built long-term relationships using internet job boards and networking tools
- Measured staffing performance with regard to metrics focusing on time to fill, hiring manager satisfaction, and requisition aging
- Sourced quality candidates to fulfill talent requirements
- Facilitated the entire selection process including requisition management, sourcing and managing candidates, interviewing and selection
Team Lead(Recruitment & Operation)-GCC Recruitment
Dewan Consultants Pvt Ltd
12.2014 - 11.2020
- Led and supervised a team of recruitment and operation professionals
- Developed and implemented recruitment strategies to attract top talent
- Cultivated and maintained strong relationships with clients, understanding their hiring needs
- Managed day-to-day operational activities, including resource allocation and workflow management
- Monitored team performance and KPIs, conducting regular performance reviews
Team Leader (Recruitment)- GCC Recruitment
Oman Agencies
04.2014 - 12.2014
- Managed a team of 4 recruiters and 3 data entry operators
- Independently handled end-to-end recruitment processes
- Coordinated with overseas clients via email or phone
- Prepared job descriptions when not provided by clients and conducted preliminary interviews
- Managed medical checkups, employment contracts, and visa processes for selected candidates
HR Recruiter - GCC Recruitment
Sofomation Energy
06.2013 - 04.2014
- Company Overview: Overseas Recruitment Firm
- Sourced profiles from various portals aligning with domestic and international client requirements
- Handled domestic and international expatriates to fill relevant positions
- Conducted telephonic and face-to-face interviews
- Managed onboarding processes, including visa formalities and medicals
- Conducted successful recruitment campaigns for eminent clients
- Overseas Recruitment Firm
HR Recruiter (Internal and Educational Recruitment)
Fazlani Altius Business School
04.2012 - 06.2013
- Managed the recruitment of students, strategically placing them with various clients
- Screened candidates for corporate placements
- Collaborated with hiring managers across different departments
- Led the creation of recruiting and interviewing plans for each recruitment process
- Conducted regular follow-up with hiring managers to assess the effectiveness of recruiting strategies
HR Executive - Internship
Cargo Care Logistics India Pvt Ltd
10.2011 - 04.2012
- Maintained comprehensive data records for the organization
- Managed the attendance records of all staff members
- Facilitated the onboarding and offboarding processes for employees
- Prepared staff salaries using biometric attendance systems
- Conducted follow-ups with shippers to address pending dues
Customer Relationship Executive
JONES LANG LASALLE (Boomerang)
01.2011 - 10.2011
- Acted as the primary point of contact for clients, responding to inquiries
- Built and maintained strong relationships with clients
- Provided support to clients throughout the service delivery process
- Managed client accounts, including handling account inquiries
- Supported sales efforts by assisting in the development of sales materials
Customer Relationship Executive cum Coordinator
SRL RELGARE DIAGNOSTICS PVT LTD
07.2010 - 01.2011
- Acted as the primary point of contact for customers, addressing inquiries
- Coordinated appointments and scheduling for customers
- Maintained accurate customer records and database entries
- Addressed customer complaints and concerns in a timely manner
- Assisted in sales activities by promoting company services
Education
BBA -
IGNOU University
H.S.C -
Maharashtra State Board
S.S.C -
Maharashtra State Board
Skills
- Customer Relationship Management (CRM)
- Recruitment
- Operations Management
- Team Leadership
- Client Relations
- Staff Supervision
- Interviewing
- Candidate Screening
- Sourcing Strategies
- Database Management
- Vendor Coordination
- Contract Management
- Communication Skills
- Problem Solving
- Process Improvement
- Talent acquisition
- Data-driven decision making
- Applicant tracking systems proficient
- Talent acquisition strategies
- Social media recruiting
- Contract negotiation
- Interviewing techniques
- Cross-functional coordination
Personal Information
Gender: Female
Phone
+91, 9920108699
Languages
English
First Language
Hindi
Beginner
A1
Timeline
Recruitment Manager- Uk & US Recruitment
Vira International
07.2023 - 12.2023
Recruitment Manager - GCC Recruitment
Swan Global - Overseas Exp
09.2021 - 03.2023
Recruitment Consultant -Tech & Nontech Recruitment
Cyberfender Solution
01.2021 - 08.2021
Team Lead(Recruitment & Operation)-GCC Recruitment
Dewan Consultants Pvt Ltd
12.2014 - 11.2020
Team Leader (Recruitment)- GCC Recruitment
Oman Agencies
04.2014 - 12.2014
HR Recruiter - GCC Recruitment
Sofomation Energy
06.2013 - 04.2014
HR Recruiter (Internal and Educational Recruitment)
Fazlani Altius Business School
04.2012 - 06.2013
HR Executive - Internship
Cargo Care Logistics India Pvt Ltd
10.2011 - 04.2012
Customer Relationship Executive
JONES LANG LASALLE (Boomerang)
01.2011 - 10.2011
Customer Relationship Executive cum Coordinator
SRL RELGARE DIAGNOSTICS PVT LTD
07.2010 - 01.2011
BBA -
IGNOU University
H.S.C -
Maharashtra State Board
S.S.C -
Maharashtra State Board
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