Reese Myers
Peru
Summary
Dynamic customer service professional with a proven track record at Justin Eikenberry, excelling in cash handling and conflict resolution. Recognized for enhancing customer satisfaction through active listening and effective issue resolution. Adaptable and reliable, I thrive in high-pressure environments, ensuring smooth operations and fostering positive relationships with customers and team members alike.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier, Pizza Maker, and Cook
Justin Eikenberry
04.2024 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations.
- Handled cash, credit, and debit transactions securely and accurately.
- Resolved customer complaints professionally, ensuring satisfaction and retention.
- Supported inventory management by restocking shelves as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Redeemed coupons to discount purchases.
Education
Highschool Diploma -
Peru Jr/Sr High School
401 N Broadway St05.2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Refund handling
- Inventory management
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Conflict resolution
- Basic math
- Cultural awareness
- Stress management
- Issue escalation
- Calm demeanor
- Customer assistance
Timeline
Customer Service Cashier, Pizza Maker, and Cook
Justin Eikenberry
04.2024 - Current
Highschool Diploma -
Peru Jr/Sr High School
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