Reese Nelson
Evansville
Summary
I am experienced in customer service, food handling, retail operations, cash handling, keyholder duties, animal care and so much more! I am a fast learner and I catch onto things quickly. In my experience with animals and restaurants, I have learned how to defuse high-strung situations. I am good at listening to customers' needs and answering questions efficiently. I have time management skills and I am able to multitask. I love helping people and animals alike!
Overview
7
7
years of professional experience
Work History
Host
Bar Louie
Evansville, IN
10.2024 - Current
- Greet and seat guests, ensuring prompt and friendly service.
- Manage waitlists and reservations in an organized manner.
- Maintain cleanliness and organization of waiting areas and host stand.
- Take and put together to-go orders in a timely fashion.
- Answer customer questions about hours, seating, and menu information.
- Support servers, food runners, and bussers with keeping dining area ready for every guest.
- Work with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Keep bathrooms clean and stocked with toilet paper, paper towels, soap, etc.
Key Holder
Express Factory Outlet
Evansville, IN
08.2023 - 07.2024
- Managed store opening and closing procedures.
- Monitored cash handling procedures to ensure registers were counted correctly and all money was accounted for.
- Helped assist customers style clothing items based on their needs and visions.
- Assisted customers in locating specific items they were looking for quickly and efficiently.
- Tended to fitting rooms and put back clothes when customers were done trying them on.
- Kept store clean and organized in order for customers to find items easily.
Kennel Technician
Pampered Pet Nanny LLC
Newburgh, IN
10.2022 - 07.2023
- Feeding dogs, keeping each dog's food separate and organized.
- Keeping up with basic needs throughout the day (filling water bowls, cleaning rooms and messes, calming dog's down when anxious, etc.).
- Taking dogs outside to play and potty.
- Giving medicine when needed and keeping medicines organized for each individual dog).
- Monitored pet behavior, identifying signs of distress or illness promptly.
- Engaged with pet owners, providing updates on their pets' activities and health status.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
Sales Associate
Dillards Department Store
Evansville, IN
06.2021 - 01.2022
- Maintained organized and clean sales floor, facilitating easy access to products for customers.
- Participated in visual merchandising efforts, creating attractive displays to enhance product visibility.
- Helped customers find and choose the best products based on their needs and styles.
- Put out stock (mattresses, home appliances, dishware, glassware, etc.) onto shelves and floors based on organized floorplan.
- Counted and closed registers after every shift.
Server
Tinfish Restaurant
Newburgh, IN
08.2019 - 03.2020
- Taking food orders at register
- Serving food to customers
- Checking in on customers' needs (refills, to-go boxes, comments or concerns, etc.)
- Keeping restaurant clean (sweeping, mopping, cleaning bathrooms, wiping tables, etc.)
- Providing helpful and friendly customer service to everyone.
Education
High School Diploma -
William Henry Harrison High School
Evansville, INSkills
- Customer service
- Adaptable to change
- Problem-solving skills
- Time management
- Cash handling accuracy
- Staff training
- Drawer counting
- Opening and closing coordination
- Animal handling expertise
- Care monitoring
- Sanitation protocols
- Behavior observation
- Safe food handling
- Food running
- Table bussing
Timeline
Host
Bar Louie
10.2024 - Current
Key Holder
Express Factory Outlet
08.2023 - 07.2024
Kennel Technician
Pampered Pet Nanny LLC
10.2022 - 07.2023
Sales Associate
Dillards Department Store
06.2021 - 01.2022
Server
Tinfish Restaurant
08.2019 - 03.2020
High School Diploma -
William Henry Harrison High School