Reeves Ruban R
Chennai
Summary
Business analyst with 6+ years of experience in project delivery using agile methodologies and stakeholder management. Skilled in Jira, Confluence, ServiceNow, Power BI, and Tableau, with a strong focus on developing business requirement documents and conducting gap analysis. Proven expertise in leading user acceptance testing to align business needs with technical solutions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Senior Business Analyst - Product Management
Rootquotient Technologies
Chennai
05.2026 - Current
- Gathered and documented business requirements for implementing content management system (CMS) Contentful, improving website and app delivery timelines by 40%.
- Utilized diagrams, flowcharts, data models, and agile work packages to model business processes, translating 'Epics' into actionable sprints in Jira for successful outcomes at IDP.
- Implemented Agile tools (e.g., JIRA, Trello) to streamline workflow management and enhance team collaboration.
- Designed interactive dashboards and reports using Tableau and Power BI to effectively track KPIs, including organic traffic, IELTS test bookings, and API costs.
- Reduced SLA breaches by 20% through process optimization and enhanced ServiceNow reporting accuracy.
Senior Consultant- Client Engagement Projects
ThoughtWorks
Chennai
06.2025 - 05.2026
- Facilitated workshops with senior client stakeholders to define business vision, objectives, and product roadmap, aligning release plans with strategic goals.
- Partnered with clients to understand complex business challenges and craft scalable product roadmaps that deliver tangible business outcomes.
- Assessed current-state processes and collaborated with marketing teams to develop personas, epics, and user stories that enhanced value delivery.
- Liaised between client functions and cross-functional delivery teams (SMEs, developers, QA, UX, architects, and PMs) to manage backlogs and ensure timely software delivery.
Business Analyst - Client Engagement Projects
IDP Education
Chennai
11.2021 - 06.2025
- Liaised with global and regional product, technology, and commercial teams to ensure successful preparation and execution of new product launches.
- Collaborated with cross-functional teams to align project objectives with business goals, ensuring on-time project completion.
- Wrote detailed business requirements documents (BRDs) and functional specifications to facilitate clear communication between technical and non-technical stakeholders.
- Oversaw end-to-end product development, managing inception, backlog, sprint planning, and user stories to drive project delivery and team alignment.
- Translated strategic business goals into actionable user stories and acceptance criteria, ensuring alignment with Agile, Lean, and Continuous Delivery principles.
- Facilitated Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Tracked and reported on team metrics (velocity, burn-down charts) to stakeholders, providing visibility into project progress and risks.
- Exercised prioritisation and conflict-resolution skills to maintain stakeholder alignment across multiple teams and initiatives, enabling seamless collaboration.
Junior Business Analyst
Resulticks Digital India
Chennai
04.2021 - 09.2021
- Established specifications and business analysis needs, collaborated with team to create project documentation and manage system processes, ensuring quality assurance.
- Conducted gap analysis to identify discrepancies between Resulticks prototype and production environment, enhancing system alignment.
- Maintained transparency and alignment by informing stakeholders through regular communication, fostering trust and collaboration.
Education
MBA - Finance and Marketing
Rajalakshmi Engineering College
Chennai01-2020
B.E - Information Technology
Sethu Institute of Technology
Madurai01-2018
Skills
- Requirement Management
- Business Process Analysis
- Project Management
- Agile Methodologies
- User acceptance testing
- Product strategy
- Stakeholder Alignment
- Data Analysis
- Business Intelligence
- Power BI
- SQL
- Jira
- Confluence
- Agile Tools
- Workflow Automation
- MS Visio
- Azure
- Content Strategy
Certification
CCBA Certification, Pursuing
Accomplishments
- Employee of the Year 2024, IDP, Recognized for outstanding performance, leadership, and contributions to team success
- Newsletter Co-Owner, ThoughtWorks, Co-own and publish monthly company newsletter
Languages
- English, Fluent
- Tamil, Fluent
Professional Affiliation
IIBA, Member
Timeline
Senior Business Analyst - Product Management
Rootquotient Technologies
05.2026 - Current
Senior Consultant- Client Engagement Projects
ThoughtWorks
06.2025 - 05.2026
Business Analyst - Client Engagement Projects
IDP Education
11.2021 - 06.2025
Junior Business Analyst
Resulticks Digital India
04.2021 - 09.2021
MBA - Finance and Marketing
Rajalakshmi Engineering College
B.E - Information Technology
Sethu Institute of Technology