Regan Fridenmaker
Chesterton
Summary
Dynamic Housekeeping Manager with a proven track record at BlueFish Vacation Rentals, adept at leading teams of 50+ and enhancing service quality. Detail-oriented and self-sufficient, I excel at multitasking and communication, driving operational excellence while training staff to deliver high performance and client satisfaction.
Overview
8
8
years of professional experience
Work History
Housekeeping Manager
BlueFish Vaction Rentals and Property Management
06.2020 - Current
- Managed staff of 50+ employees.
- Consistently multi-tasked and managed high pressure situations successfully.
- Created schedules, managed inventory, and other required business documentation.
- Coordinated household cleaning service operations and managed client relations.
- Coordinated with Laundry, Maintenance, and Front Office departments on daily operational needs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Routinely evaluated employee performance and recommended promotions, transfers and dismissals.
Team Trainer
McDonald's Restaurant
06.2018 - 05.2021
- Consistently delivered excellent service during high pressure situations.
- Set positive examples for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service professionally handling all needs.
- Trained new employees on all job requirements.
- Maintained quality control standards within OSHA compliance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Academic Honors Diploma -
La Porte High School
La Porte, INSkills
- Self-Sufficient
- Well Organized
- Detail-Oriented
- Multi-Tasker
- Excellent Communication
- Proficient in using Mondaycom
- Proficient in using Google Doc and Google Slides
- Familiar with Zoom and Google Meet
Timeline
Housekeeping Manager
BlueFish Vaction Rentals and Property Management
06.2020 - Current
Team Trainer
McDonald's Restaurant
06.2018 - 05.2021
Academic Honors Diploma -
La Porte High School