Regina Carroll
Oldenburg
Summary
Enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. Work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines .
Overview
10
10
years of professional experience
Work History
Inside Sales Supervisor
Batesville Casket
10.2022 - Current
- Manage Inside Sales Team, 12 people
- Motivate, clearly and consistently communicate goals & learnings
- Coach, train and evaluate sales representatives performance
- Track sales targets and KPIs
- Keep team united with a shared sense of purpose to achieve our vision/goals
- Create/facilitate bi-monthly entire sales segment collaborative sessions
- Work jointly with Marketing and Logistics teams to ensure excellent communication and experience for customers
Inside Sales Representative
Batesville Casket
01.2019 - 09.2022
- National Inside Sales Representative of the Year - 2019, 2020 & 2021
- President's Circle - 2020 & 2021
- Responsible for one of the largest territories within this segment - showing growth for four consecutive years.
- Maintained up-to-date knowledge of available products to best serve customers; sell products to grow share, while maintaining current book of business
- Document and report on results, activities and share customer insights with team and in Fusion (CRM)
- Conduct sales presentations and training (in person and virtually)
- Continued all work above, after having "lead" responsibility added to my role within the Share of Wallet segment
- Set up new accounts
Merchandising Analyst
Batesville Casket
06.2014 - 12.2018
- Partner with and act as liaison with the sales consultants and internal teams to ensure success of analysis
- Responsible for creating/presenting analysis for all sales segments
- Conducted presentations to customers sharing how merchandising can make their business more profitable
Skills
- Active Listening
- Rapport Building
- Attention to Detail
- Creative
Timeline
Inside Sales Supervisor
Batesville Casket
10.2022 - Current
Inside Sales Representative
Batesville Casket
01.2019 - 09.2022
Merchandising Analyst
Batesville Casket
06.2014 - 12.2018
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