Summary
Overview
Work History
Education
Skills
Timeline
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Regina K Clemmons

Columbus

Summary

Accomplished Sr Account Executive and Server with a proven track record at Beneficial Finance and Texas Roadhouse. Excelled in client relationship building and exceptional customer service, enhancing account retention and guest satisfaction. Skilled in using CRM tools and POS systems, demonstrating a strong work ethic and professional appearance.


Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.


Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

9
9
years of professional experience

Work History

Server

Pho Shiki's
12.2023 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Texas Roadhouse
01.2020 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sr Account Executive

Beneficial Finance
03.2016 - 11.2021
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.

Education

GED -

Paoli High School
Paoli, IN
07-2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Account management
  • Client relationship building
  • Written and verbal communication

Timeline

Server

Pho Shiki's
12.2023 - 02.2025

Server

Texas Roadhouse
01.2020 - 04.2023

Sr Account Executive

Beneficial Finance
03.2016 - 11.2021

GED -

Paoli High School

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Regina K Clemmons