Reginald Moon
Indianapolis
Summary
Results-driven service professional with over 15 years of experience in logistics and team leadership. Led cross-functional teams to enhance operational efficiency and customer satisfaction. Expert in coordinating operations and resolving challenges to foster collaboration and achieve successful outcomes.
Overview
29
29
years of professional experience
Work History
Certified Home Health Aide
Right at Home, Home Health
Indianapolis
12.2025 - Current
- Provided compassionate personal care to clients in home settings.
- Assisted clients with daily living activities and mobility support.
- Supported medication management and adherence for clients.
- Cultivated trusting relationships with clients through attentive active listening and personalized support.
- Collaborated with families to address client care needs effectively.
- Documented client progress and activities in care logs accurately.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored skin condition and vital signs, promptly reporting changes to supervisor or physician for timely intervention.
- Reported any unusual incidents or changes in client behavior immediately to supervisor or nurse practitioner.
- Participated in continuing education classes related to home health aide practices.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Juvenile Corrections Officer
Marion county youth service center
Indianapolis
09.2025 - 12.2025
- Supervised youth in detention, ensuring safety and adherence to facility rules.
- Implemented conflict resolution strategies to manage youth disputes effectively.
- Monitored daily schedules, ensuring timely meals, activities, and appointments for residents.
- Monitored visitation rights of family members or guardians of juvenile offenders ensuring they followed set guidelines during visits.
- Supervised recreational activities for inmates in order to facilitate positive social interaction among them.
- Conducted regular inspections of living areas and recreational spaces for compliance.
- Maintained accurate reports of incidents, behavior, and interactions with youth.
WAREHOUSE LOGISTICS SUPPORT
Chadwell Supply
Indianapolis
02.2025 - 08.2025
- Coordinated with Branch Logistics Manager and Lead Logistics Driver to schedule and route deliveries, ensuring timely and cost-effective transportation of goods.
- Oversaw team of delivery drivers, providing guidance to meet performance standards and maintain operational efficiency.
- Resolved issues during delivery process, including delays and customer complaints, to enhance overall service quality.
- Maintained compliance with relevant regulations and safety standards for all delivery operations.
INVENTORY CONTROL SPECIALIST/ SPECIAL OPERATIONS LEAD/WAREHOUSE LEAD
Chadwell Supply
Indianapolis
08.2023 - 08.2025
- Managed and tracked inventory flow to optimize storage and ensure timely product availability.
- Monitored inventory levels to maintain optimal stock and prevent shortages.
- Investigated and corrected inventory discrepancies to ensure accuracy and reliability of records.
- Performing cycle counts and maintaining accurate inventory records within the inventory system.
- Receiving, storing, and distributing products.
- Executed loading and unloading of delivery vehicles.
- Ensured compliance with safety regulations in the warehouse environment.
- Physical requirements including but not limited to lifting to sixty pounds, operating forklifts and other warehouse equipment and working in various physical conditions.
OPERATIONS SUPPORT SPECIALIST
United States Postal Service
Indianapolis
02.2022 - 08.2023
- Provided in-plant support for all mail processing machines to ensure smooth operations.
- Data analytics for mail processing machines.
- Machine sort plan programming.
- Floor plans and machine layouts and logistics.
- Created signage for plant floor that enhanced operational efficiency.
- Mail Service standard reports.
- Acted as the direct contact for Plant and Branch correspondence, facilitating effective communication.
SUPERVISOR CODE RED UNIT
United States Postal Service, USPS
Indianapolis
05.2021 - 02.2022
- Delegated and managed duties for 6-8-person team, overseeing daily reporting times and lunch and break schedules to ensure operational efficiency.
- Managed all mail processing machines that accumulated overnight mail volume.
- Executed daily setup and breakdown of unit, completing essential tasks to maintain smooth operations.
- Printed, assigned, and closed unit placards daily, and conducted timely sweeping to uphold cleanliness standards..
- Collect, Process and Dispatch overnight mail volume.
LEAD, CODE RED UNIT
United States Postal Service, USPS
Indianapolis
03.2021 - 05.2021
- Prepared unit daily for optimal operational readiness.
- Processed overnight mail volume manually to ensure timely delivery.
- Swept mail processing machines hourly to maintain efficient accumulation of overnight mail volume.
- Load dispatched mail onto trailer for finalized mail processing.
MAIL PROCESSING CLERK
United States Postal Service, USPS
Indianapolis
11.2020 - 03.2021
- Key in various postal zip codes on mail processing machine.
- Swept mail sacks to maintain organized workspace for efficient processing.
- Emptied reject bins to ensure smooth operation in mail processing area.
- Constructed gaylord and lids to accommodate mail volume effectively.
- Floor soldier for dock supplementation.
CERTIFIED SERVICE ADVISOR
Reliable Chevrolet/Nissan
Albuquerque
11.2018 - 02.2020
- Achieved high customer satisfaction by consistently meeting or exceeding service targets.
- Greeted customers warmly and asked open-ended questions to accurately assess their needs.
- Communicated service specials, estimated completion times, and expenses to enhance customer experience.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
ON-AIR RADIO PERSONALITY
AGM-American General Media
Albuquerque
09.1997 - 10.2018
- Coordinated live coverage of special events, promotions, and sports matches to engage listeners.
- Announced ads, song switches and breaking news segments for radio broadcasts.
- Curated audio cuts and pre-produced audio programs to enhance broadcast fluidity.
- Responded to call lines in the booth to assist listeners and took song suggestions or comments from listeners.
- Found, researched, fact-checked and wrote scripts for relevant topics in local news.
- Mentored 20+ new DJs on technology and sound booth operation for seamless on-air performance.
- Operated studio equipment and produced show advertisements.
Skills
- Patient Record Management
- Care Monitoring
- Patient Advocacy
- Scheduling
- Client Relationship Building
- Planning coordination
- Time optimization
- Team oversight
- Supplies Management
- Problem resolution
- Problem solving
- Analysis and research
- Conflict resolution
Timeline
Certified Home Health Aide
Right at Home, Home Health
12.2025 - Current
Juvenile Corrections Officer
Marion county youth service center
09.2025 - 12.2025
WAREHOUSE LOGISTICS SUPPORT
Chadwell Supply
02.2025 - 08.2025
INVENTORY CONTROL SPECIALIST/ SPECIAL OPERATIONS LEAD/WAREHOUSE LEAD
Chadwell Supply
08.2023 - 08.2025
OPERATIONS SUPPORT SPECIALIST
United States Postal Service
02.2022 - 08.2023
SUPERVISOR CODE RED UNIT
United States Postal Service, USPS
05.2021 - 02.2022
LEAD, CODE RED UNIT
United States Postal Service, USPS
03.2021 - 05.2021
MAIL PROCESSING CLERK
United States Postal Service, USPS
11.2020 - 03.2021
CERTIFIED SERVICE ADVISOR
Reliable Chevrolet/Nissan
11.2018 - 02.2020
ON-AIR RADIO PERSONALITY
AGM-American General Media
09.1997 - 10.2018