Rehamani A
Manager
Bangalore
Summary
Experienced with managing multi-regional operations and leading teams to achieve organizational goals. Utilizes strategic planning and leadership to drive performance and operational improvements. Track record of fostering effective team collaboration and delivering consistent results.
Overview
23
23
years of professional experience
1
1
Language
Work History
Regional Manager
Aparajitha Corporate Services Private
05.2024 - Current
- Led regional operations to optimize service delivery, enhancing client satisfaction and retention across multiple branches.
- Developed and implemented strategic initiatives that improved team efficiency and streamlined operational workflows significantly.
- Mentored and trained a diverse team, fostering a collaborative environment that promoted professional growth and development.
- Spearheaded performance evaluations and feedback processes to ensure alignment with organizational goals and employee engagement.
- Cultivated relationships with key stakeholders, enhancing communication and collaboration across departments to support company initiatives.
- Facilitated cross-regional projects to improve service delivery standards and ensure compliance with industry regulations and best practices.
- One of the biggest regions in pan-India and reduce maximum 60% reconciliation.
Assistant Manager
Allsec Technologies Ltd
10.2019 - 04.2024
- Led cross-functional teams to streamline operational processes, resulting in improved efficiency and enhanced service delivery.
- Developed training programs for new staff, fostering a culture of continuous development and operational excellence.
- Analyzed performance metrics to identify areas for improvement, implementing strategies that increased productivity across departments.
- Managed project timelines and deliverables, ensuring alignment with organizational goals and timely completion of initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles to achieve 90% of goal.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Senior Executive - Accounts
ICrederity Info Services Pvt Ltd.
01.2011 - 06.2018
- I am presently working as an accounts receivable.
- Monthly 100% invoicing, salary releases, vendor payments, and bank reconciliation.
- Debit Note and Credit Note.
- Daily MIS generation.
- Updating sales voucher entries in Tally on a monthly basis.
- Updating the payment voucher receipt in Tally on a daily basis.
- Maintenance of ICrederity's list of clients' agreement records, with active and inactive lists.
- Implemented the GST format in the ICrederity tool for billing.
- Implemented a billing structure twice a month to once a month.
- I worked as a vendor implant at Accenture Ltd for a period of one year.
- Maintenance of Accenture BPO - Report tracking on daily to day Basis.
- Worked as an Employment Verification Executive.
- Verifying candidates' address verification by visiting their doorsteps.
- Verifying candidates' education confirmation from the colleges, and employment confirmation with telephonic activity.
- Visiting companies to obtain written confirmations and conduct due diligence on Company Check's.
- Business Development - Contact details off the entire visited client and maintain database of prospective Clients and following up on them to increase client enrolment and company’s growth.
- Being the point of contact regularly with the clients for increasing sales and documentation collection.
- Maintaining access to the ICrederity internal tool for uploading the data.
- Handling all backend operations in coordination with the Operations department about all activities related to document enrollment.
- Maintaining all the draft reports, certificates, and allocated seals for the respective clients.
- Directed cross-functional teams to streamline financial reporting processes, enhancing efficiency and accuracy in deliverables.
- Implemented robust compliance frameworks, ensuring adherence to regulatory standards and reducing audit risks significantly.
- Mentored junior staff on best practices in account management, fostering a culture of continuous improvement and professional development.
- Analyzed financial data trends to inform strategic decisions, contributing to improved budgeting and resource allocation efforts.
Customer Service Representative
Dun & Bradstreet Information Services India Pvt Ltd.
06.2007 - 12.2010
- Meeting with the clients and counseling them to provide the required documents to close the documents part for quick report generation.
- Business Development - Contact and maintain a database of prospective clients, and follow up with them to increase business for the company on client enrollment.
- Being the point of contact regularly with the clients for documents and sales to complete my given tasks on priority.
- Maintenance of NSIC-MIS, Self Report MIS, and Special Report MIS on a daily and weekly basis according to the company's requirements.
- Handling all backend operations in coordination with the Operations department about all activities related to document enrollment and reports.
- Maintenance of observer entries in the tool.
- Maintaining all the draft reports of the client and operation departments makes it easier to provide the information when needed by the client.
- Visiting all the nationalized banks to discuss the invoice-generated payments and collect them on priority, with an accuracy of 70% achievement.
- To maintain and update the MIS efficiently on a weekly basis.
- Spearheaded the collection of critical documents, ensuring compliance with regulatory standards and enhancing data integrity.
- Developed and maintained strong relationships with clients to facilitate seamless document submissions and sales interactions.
- Streamlined the document collection process by implementing efficient tracking systems, resulting in reduced turnaround times.
- Conducted thorough reviews of client documentation, ensuring accuracy and alignment with organizational policies.
- Delivered exceptional customer support by resolving inquiries and issues efficiently, enhancing overall client satisfaction.
- Collaborated with cross-functional teams to streamline communication processes, resulting in improved response times and service quality.
- Utilized CRM software to track customer interactions and feedback, facilitating data-driven improvements in service delivery.
- Trained and mentored new team members, fostering a collaborative environment that promoted knowledge sharing and skill development.
Supervisor & Maintenance In charge
Aurnodaya Services Station Pvt Ltd. (Petrol Bunk)
03.2005 - 06.2007
- Counseling the customers for different product and other career products provided by ASSPL
- Being the point of contact between the Clients & Employees of ASSPL
- Co-ordination & Undertaking of all necessary information about Costumer and fulfilling them as per client convenient.
- Generating the Sales form the customers being polite and co-operative.
- Inventory Management and tracking of Inbound and Outbound material flow kept in ASSPL.
- Selling the forms of smart card to customers for their quick payment processing and cut down the time in ASSPL.
- Clearing the traffic quick and smarter for customer satisfactions.
- Cooperating with employees and helping them in a peak time.
- Training the new employees as a trainer of ASSPL.
Sales Executive & Public Relations Informer
Teleran Telecom Services Pvt Ltd(TTSPL) - Company Closed
04.2004 - 03.2005
- Counseling Customers on various Products provided by TTS
- Handling all Public Relations Activities in the company
- Handling Teleran Telecom Products for Public Information.
- Giving Sales pitch for new employees
- To maintain and update MIS efficiently
- Contact and maintain database of TTS Enrolment
- SIM Cards selling by store to store basis
Office Executive
Saleem Enterprises Mobile Center (SEMC)-Company Closed
04.2003 - 03.2004
- Counseling the customers on various mobile devices provided 100% assurance by SEMC.
- Approaching to sell them as per their satisfaction.
- Selling and maintenance of office to increase customer enrollment.
- Building a good relationship between customers and suppliers.
- Visiting the suppliers to get their mobiles repaired for customer needs and their satisfaction for a good relationship.
- Visiting back for banking transactions of payments.
- Coordinated daily office operations, ensuring efficient communication and workflow, which improved overall team productivity.
- Managed scheduling and appointments for team members, optimizing resource allocation and enhancing operational efficiency.
- Developed and maintained filing systems, facilitating easy access to information and improving document retrieval times.
- Assisted in inventory management, tracking supplies and ensuring timely reordering to prevent shortages and delays.
- Coordinated executive schedules and managed communications to enhance operational efficiency and streamline office processes.
- Developed and maintained comprehensive filing systems, improving document retrieval times and enhancing organizational workflow.
- Facilitated effective communication between departments, ensuring timely information sharing and collaboration on key projects.
- Assisted in the preparation and execution of meetings, producing detailed agendas and minutes to support decision-making.
Education
MBA - Financial Management
Mangalayatan, University
Aligarh, India 04.2001 -
B.Com. - Commerce
Rajasthan Vidyapeeth
Rajasthan01-2014
Class XII - Commerce
Dayananda Sagar Instituted Collage
Bangalore01.2006
Class X - Commerce
St’ Philomena’s School
Bangalore01.2003
Skills
MS-Office
Windows
Microsoft Excel
Client relationship management
Operational workflow streamlining
Vendor coordination
Cash reconciliation
MIS reporting
Stakeholder engagement
Personnel monitoring
Database management
Information analysis
Customer satisfaction enhancement
Interests
Outing, listening Music interacting with the people
ADDITIONAL ACTIVITY
Telecommunication trained for 6 month’s in a call center.
DECLARATION
I here declare that the above particular are true to the best of my knowledge and Belief.
Thanking you
Date: 2025-10-01
Location: Bangalore
(Rehamani.A)
PERSONAL VITAE
- Father Name: (Late) – Ajaz Khan
- Mother Name: Haseen Begum
- Younger Brother: Yaseen (Handicap)
- Spouse: Husna Parveen
- Elder Son: Mohammed Saqlain
- Younger Son: Mohammed Sufyan
- Rehamani A (Self)
- Date of Birth: 1987-04-19
- Nationality: Indian
- Religion: Islam
- Gender: Male
- Marital Status: Married
- Address: No. 688, 13th Cross, 8th Main 2nd Stage, Kumarswamy Layout, Bangalore – 560078. Karnataka India
Timeline
Regional Manager
Aparajitha Corporate Services Private
05.2024 - Current
Assistant Manager
Allsec Technologies Ltd
10.2019 - 04.2024
Senior Executive - Accounts
ICrederity Info Services Pvt Ltd.
01.2011 - 06.2018
Customer Service Representative
Dun & Bradstreet Information Services India Pvt Ltd.
06.2007 - 12.2010
Supervisor & Maintenance In charge
Aurnodaya Services Station Pvt Ltd. (Petrol Bunk)
03.2005 - 06.2007
Sales Executive & Public Relations Informer
Teleran Telecom Services Pvt Ltd(TTSPL) - Company Closed
04.2004 - 03.2005
Office Executive
Saleem Enterprises Mobile Center (SEMC)-Company Closed
04.2003 - 03.2004
MBA - Financial Management
Mangalayatan, University
04.2001 -
B.Com. - Commerce
Rajasthan Vidyapeeth
Class XII - Commerce
Dayananda Sagar Instituted Collage
Class X - Commerce
St’ Philomena’s School