Summary

Overview

Work History

Education

Skills

Certification

Timeline

Rehan Alam

Retail Branch Banking professional with strong hold in customer service , specializing in customer KYC ,Onboarding, Profiling and Monitoring. Also keep watch on large cash transaction reviewing it and reporting to central team if required. Skilled at identifying potential fraud risks and ensuring compliance with AML/CTF regulations and KYC/CDD/EDD standards. Adept at analyzing complex information, preparing reports, and working with compliance teams to mitigate financial crime risks. Seeking to transition into a Transaction Monitoring / AML Analyst role to leverage banking experience and compliance knowledge.

Bengaluru

Summary

Dynamic Personal Banker with HDFC BANK, adept at fostering client relationships and enhancing customer trust. Leveraged strong analytical skills to ensure compliance and mitigate financial crime risks. Recognized for exceptional communication and problem-solving abilities, streamlining operations and promoting financial products effectively. Committed to delivering outstanding customer service and onboarding experiences.

Overview

Certifications

Languages

Work History

Personal Banker

HDFC BANK

05.2025 - Current

Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Reconciled customer accounts and balanced daily transactions.
Verified customer identity and reviewed documentation for accuracy.
Monitored accuracy of customer information in system.
Promoted financial products by maintaining excellent service offering knowledge.
Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.

Education

BBA -

L.N MISHRA INSTITUTE OF ECONOMIC DEVELOPEMENT

Patna, India

04.2001 -

Skills

Customer Service

Stakeholder Engagement & Resolution

Adaptability & Problem-Solving Under Pressure

Large Cash Transaction Monitoring

Customer Onboarding & Document Verification

Financial Crime Risk Management

Strong Analytical & Investigative Skills

Exceptional Written & Verbal Communication

Report Writing

AML / CTF Knowledge & Compliance

Money Mule Cases

Conducting EDD

World Check

Oracle FLEXCUBE

CRM NEXT

MS Excel

Tableau

Certification

1] CERTIFIED ANTI MONEY LAUNDERING SPECIALIST BY UDEMY

Timeline

3] FOUNDATION IN AML KYC BY KYC LOOKUP

09-2025