Rehan Ansari

As an HR Specialist – Delivery, I am responsible for providing specialized services across HR operations, ensuring compliance with local regulatory requirements, and overseeing the delivery of staff benefits throughout the employee lifecycle.

Key responsibilities include:

Policy Implementation & Advisory

• Implement Group and Country-specific HR guidelines and procedures in collaboration with the Head of HR and HR Centres of Expertise (CoEs).
• Serve as a strategic advisor and subject matter expert in HR operations, including Benefits, Payroll, and Retiral matters.

Operational Governance & Vendor Management

• Oversee the delivery of HR operations within the country, including governance of activities outsourced to Standard Chartered Shared Services (GPS) and other third-party vendors.
• Act as the contract owner for all internal and external outsourcing engagements, ensuring service quality and compliance.

Project Execution & Transformation Initiatives

• Lead the implementation of locally and globally driven HR projects, including HR Transformation programs.
• Ensure seamless execution aligned with organizational goals and regulatory standards.

Financial Oversight & Cost Control

• Maintain full control over HR accounts and associated costs, which constitute approximately 75% of the bank’s total expenditure.
• Drive cost-efficiency and budget adherence across HR functions.

Audit & Risk Management

• Front-end and support various audits, including RBI quarterly and annual reviews, statutory audits, and Group Internal audits.
• Accountable for Service Delivery (SD) related risks within the country.
• Proactively identify, manage, and escalate risks through established forums, ensuring timely communication with stakeholders, including the Head of HR.

Payroll Operations Lead – Standard Chartered (27K+ Employees)

Spearhead payroll operations across India, Asia, and Africa in a vendor-driven model, ensuring compliance, efficiency, and strategic alignment.

• Lead payroll, final settlements, salary accounting, change management, and remediation programs
• Key contributor to ERP migration (PeopleSoft to SuccessFactors) with vendor system integration
• Ensure risk-controlled, policy-compliant payroll execution
• Manage audits (RBI, statutory, finance, tax, internal) and regulatory notices
• Deliver payroll and compliance reporting to regional and group leadership
• Drive automation, process improvement, and operational excellence
• Set and assess team KRAs/KPIs; foster high performance and stakeholder engagement
• Own vendor governance and service reviews to ensure resilience and continuity
• Navigate conflict and contingencies with strong problem-solving skill

Cloud Payroll & HRMS Delivery Specialist

Led payroll operations and client onboarding on cloud-based SaaS platforms, ensuring compliance, efficiency, and client satisfaction.

• Delivered scalable payroll solutions with volume allocation and expectation management
• Set up HR & payroll processes tailored to client needs, aligned with company policies
• Managed compliance modules: time & attendance, leave, payroll, and year-end statutory filings (PF, PT, LWF, Income Tax)
• Monitored performance via metrics and audits to meet organizational goals
• Resolved audit queries with robust controls; ensured smooth statutory and internal audit closures
• Enhanced client engagement through exceptional service and relationship-building
• Reduced 25% costs by streamlining workflows and eliminating inefficiencies
• Supported negotiations by fostering strong stakeholder rapport
• Applied sharp problem-solving to resolve issues swiftly and effectively.

Client-Facing Payroll & SaaS Delivery Specialist

Led client engagement and process migration to cloud-based SaaS platforms, ensuring seamless delivery and operational excellence.

• Managed payroll execution, volume allocation, and operational planning for marquee clients like HDFC Bank, Shell, and Reliance Group with a 20+ member team
• Oversaw compliance, time & attendance, and reimbursement modules under HRMS systems
• Monitored performance via metrics and audits to align with organizational goals
• Supported business development by translating client expectations into actionable outcomes
• Ensured SLA adherence, accuracy, and full legislative compliance
• Delivered value-added services to enhance client efficiency and unlock new business opportunities
• Front-ended SSAE-16 & TPSA audits, showcasing robust outsourcing controls
• Maintained strong client relationships through regular engagement and proactive issue resolution
• Secured new accounts and increased revenue through exceptional service and strategic upselling Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.

Finance & Accounting Specialist – Multi-Entity Oversight

Led accounting operations for 10 overseas legal entities and 21 Indian locations, ensuring timely and compliant financial closures.

• Directed month-end, quarter-end, and year-end book closures with a two-member team
• Managed India GL accounting; ensured payroll costs, provisions, and liabilities aligned with GL records
• Oversaw preparation of payroll and non-payroll audit schedules (OAR) for statutory reviews
• Delivered management reports within strict timelines; ensured financial records met accounting standards
• Reconciled sub-ledger balances; eliminated inter-company receivables/payables; reviewed asset/liability accounts
• Conducted analytical reviews to explain P&L and balance sheet variances across periods
• Supported finalization of standalone local GAAP financials for India and overseas entities
• Handled SOX and statutory audit queries with robust substantiation and control implementation
• Applied strong problem-solving to resolve issues swiftly and effectively
• Monitored team performance and drove continuous improvement for financial efficiency

• India Payroll process managed for more than ten thousand employees for seven legal entities of JP Morgan India along with statutory compliance and spear headed the internal and external audit.
• Played a key role in ERP migration from PeopleSoft 8.3 to 8.9

• Managed Air Canada employees payroll process under PeopleSoft and responsible for pay investigation, such as (underpayment, over payment, pay dump etc.)

• US Taxation: Preparation and review of Individual tax return on Pro system