Rehan MOHAMMAD
BANSWARA
Summary
Dynamic professional with a strong background in customer service and business operations. Known for enhancing customer satisfaction and streamlining processes, contributing to improved store efficiency and team performance.
Results-driven individual with proven experience in staff hiring and training. Skilled in developing effective inventory management processes and resolving customer complaints, fostering an environment of collaboration and excellence in service delivery.
Overview
2027
2027
years of professional experience
2
2
Languages
Work History
Shop Owner
ShopAtHome
- Managed daily operations, ensuring efficiency and customer satisfaction.
- Developed inventory management processes to optimize stock levels.
- Trained and mentored staff on product knowledge and customer service techniques.
- Analyzed sales trends to implement effective marketing strategies.
- Resolved customer complaints swiftly, improving overall store reputation and loyalty.
- Implemented promotional campaigns that increased store foot traffic and engagement.
- Established vendor relationships to enhance product offerings and pricing strategies.
- Oversaw financial transactions, maintaining accurate records for transparency.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
Work Study Student
I MANGE SHOP AND SCHOOL
03.2022 - Current
- Assisted in daily operations, ensuring efficient workflow within store environment.
- Supported inventory management by organizing stock and maintaining accurate records.
- Handled customer inquiries, providing exceptional service to enhance shopping experience.
- Collaborated with team members to streamline processes and improve service delivery.
- Maintained cleanliness and organization of workspaces to uphold safety standards.
- Adapted quickly to new tasks, demonstrating flexibility in fast-paced setting.
- Input data into spreadsheets and databases.
- Edited documents to keep company materials free of grammar errors.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
High School Diploma -
WAGAD PUBLIC SE. SEC
Banswara, India 04.2001 -
Skills
Networking and partnerships
Customer service background
Store maintenance
Staff hiring and training
Social media marketing
Pricing strategy
Business operations
Marketing experience
Security systems
Shipment tracking
Gift wrapping
Employee scheduling
Sales proficiency
E-commerce integration
Languages
English
Elementary (A2)
Hindi
Advanced (C1)
Timeline
Work Study Student
I MANGE SHOP AND SCHOOL
03.2022 - Current
High School Diploma -
WAGAD PUBLIC SE. SEC
04.2001 -
Shop Owner
ShopAtHome