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Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. A dedicated public servant with a heart for improving the lives of those around her.

Accomplished, dedicated, people-oriented professional highly regarded for closing sales, generating revenue, and creating innovative solutions to complex problems. Dedicated leader with a proven history of building, developing, and motivating high-performing sales teams that exceed established goals and surpass all expectations. Increase client retention rates by rapidly identifying unique customer needs and establishing rapport. Organized and a keen eye for detail, with demonstrated ability to prioritize and manage multiple tasks and projects simultaneously. Leverage strong communication skills to foster long-lasting relationships with colleagues, clients, and stakeholders. Thrive in fast-paced, collaborative, and diverse environments.

Specialist 3 Product Sales Support and Analysis
Experienced, results-producing management professional with over 15 years experience in customer service, sales, marketing and public relations in the telecommunications industry. Effective leader, skilled in developing highly productive, sales-driven teams by implementing customer-focused training, sales programs and motivational targeted behavioral coaching. Proven ability to continually meet and exceed expectations in an effort to gain trust and build and maintain on-going cross functional business relationships with a focus on transforming the customer experience, resulting in customer loyalty and increased revenue.

I have dedicated over 9 years to Staples, where I currently serve as a Level 1 tech support. I demonstrate proficiency in multitasking orders, handling complex orders, intake incoming calls from the store to guide them with their troubleshooting needs, and maintaining rigorous quality assurance standards. In addition to these responsibilities, I have also trained new hires and mentored current employees on workflow management, the QA process, and best business practices. This experience as honed my abilities in leadership, problem-solving, and ensuring operational excellence as well as my ability to adapt, multi-task, and learn new technology quickly.

Rehana Sulthana Shaik

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Assistant manager-1

Junior Qa

Junior and senior executive medical coder

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Master of Science - Pharmacy

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Assistant manager-1

Junior Qa

Master of Science - Pharmacy

Junior and senior executive medical coder

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