Rehshath Safanaz
Technical Operations Analyst
Kasaragod
Summary
International Business & Operations Specialist with almost 2 years of experience in global markets, B2B operations, and client management. Currently working at a US-based firm, handling daily interactions with US clients, banks, mortgage companies, and financial institutions. Skilled in market research, workflow optimization, and business negotiations.
Quick learner with a strong passion for adapting to new challenges and implementing strategies efficiently. Proven ability to manage international business processes, coordinate with global stakeholders, and drive operational efficiency. Strong communicator with expertise in CRM, client relations, and process improvement. Adaptable, results-driven, and committed to continuous learning and professional growth.
Overview
2
2
years of professional experience
3
3
Certifications
8
8
Languages
Work History
Technical Operations Analyst
Rexera - US Real Estate & Mortgage , Indianapolis
02.2024 - Current
- Conduct thorough research to streamline document acquisition services for title companies, mortgage companies, law firms, and other stakeholders.
- Ensure the accuracy and completeness of all documentation, facilitating seamless transactions and efficient deal closures.
- Provide operational support to ensure smooth workflow management, assisting in the coordination of tasks and documentation requirements.
- Evaluate and refine program methodologies to improve service delivery and align with industry standards.
- Maintain and update databases, ensuring data integrity and effective workflow management for timely document acquisition.
- Interact with US banks, property management companies, and other external partners to facilitate the seamless acquisition of HOA and payoff documents for closing deals.
International Marketin Specialist
Dexous Business Solutions
06.2023 - 02.2024
- Managed the presales process for a Qatar-based company, arranging B2B meetings to offer ISO certifications and cloud-based ERP software tailored to client requirements.
- Demonstrated excellent communication skills, effectively conveying information and building strong client relationships.
- Practiced active listening to understand client needs and provided solutions accordingly.
- Exhibited patience and strong time management skills to handle multiple tasks efficiently.
- Proficient in Microsoft Excel and CRM tools for data management and client interaction.
- Utilized negotiation skills to close deals and meet client expectations.
- Conducted lead research to identify and target potential business opportunities.
Education
BBA - Marketing Management And Research
Sa-adiya Arts & Science College
Kasaragod, India 04.2001 -
Skills
Customer Support & Relationship Management
internship
Fundraiser - SHE CAN FOUNDATION - NGO : [ 26 May 2023 - 26 Jun 2023 ]
Developed and implemented strategies to increase donor engagement, Created compelling fundraising materials,
such as newsletters and brochures.
- Developed and executed strategies to boost donor engagement and increase contributions.
- Created compelling fundraising materials, including newsletters and brochures, to raise awareness and attract support.
- Utilized effective convincing and persuasive skills to approach potential donors and partners.
- Managed financial tracking and reporting for fundraising campaigns.
- Engaged audiences through social media platforms, increasing visibility and interaction with the foundation
Certification
Fundamentals of digital Marketing - Google
Timeline
Technical Operations Analyst
Rexera - US Real Estate & Mortgage , Indianapolis
02.2024 - Current
International Marketin Specialist
Dexous Business Solutions
06.2023 - 02.2024
BBA - Marketing Management And Research
Sa-adiya Arts & Science College
04.2001 -
Fundamentals of digital Marketing - Google
Advanced Personality Development - Bizgurukul Pvt Ltd
Spoken English Mastery - Bizgurukul Pvt Ltd
Similar Profiles
Divya KoulDivya Koul
Customer Support at Real Estate and Mortgage Institute of CanadaCustomer Support at Real Estate and Mortgage Institute of Canada
ADARSH ABHAYADARSH ABHAY
Developer at RexeraDeveloper at Rexera
Jennifer SandersonJennifer Sanderson
Real Estate Sales Associate at William Raveis Real Estate Mortgage & InsuranceReal Estate Sales Associate at William Raveis Real Estate Mortgage & Insurance