Rejak KS
Hyderabad
Summary
Dynamic and goal-driven professional with 20 years of experience in Sales Training, Sales Quality Management, and B2B Sales. Proven ability to cultivate relationships, enhance sales processes, and deliver training across multiple regions. Known for operational excellence, mentoring, and aligning quality with business outcomes.
Overview
20
20
years of professional experience
Work History
Sales Trainer
Freelance Sales Trainer
12.2023 - Current
- Delivered customized training programs tailored to client objectives.
- Identified sales skill gaps and conducted workshops, coaching, and assessments.
- Measured training impact using performance metrics and participant feedback.
Associate Senior Manager
SMAS Auto Leasing India Pvt. Ltd.
08.2023 - 11.2023
- Managed key accounts for Employee Leasing Program.
- Acquired new clients and streamlined account operations.
- Contributed to payroll input and business development.
Sales Quality Manager
Volkswagen, Novo Management Consulting
01.2023 - 08.2023
- Oversaw sales quality for dealerships across 9 Indian states.
- Conducted training, audits, and HR assessments.
- Improved process adherence and sales operations.
- Facilitated root cause analysis and implemented preventive measures to reduce product defects and improve quality.
- Conducted training sessions for staff on quality principles, tools, and techniques to foster a quality-centric culture.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Prepared reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
Sales Quality Manager
Volkswagen, Centum Learning
12.2020 - 12.2022
- Delivered regional sales quality training and process standardization.
- Monitored dealership performance and facilitated HR compliance.
Proprietor
Quickbitz Cafeteria
Hyderabad
06.2018 - 04.2020
- Launched and operated a successful food joint in Hyderabad.
- Managed daily operations, vendor coordination, and customer service.
Assistant Sales Manager
Audi Hyderabad
08.2013 - 06.2018
- Drove B2B and B2C sales initiatives, enhancing corporate client relationships.
- Executed targeted sales strategies and marketing campaigns to maximize revenue.
- Managed team performance, consistently achieving sales targets and objectives.
Team Leader
Nirnay Technologies Pvt. Ltd.
10.2005 - 12.2012
- Increased team productivity and quality scores by supervising telecom support for UK clients.
- Delivered comprehensive training sessions to ensure team proficiency.
- Handled escalations to address and resolve client concerns swiftly.
Education
PGDRM - Retail Management
Indian Retail School
Hyderabad11.2010
B. Com (Hons) -
Commerce College
Patna05-2005
Diploma - Information Technology
Sikkim Manipal University
03-2003
SSC - 12th
Kendriya Vidyalaya
Bikaner, Rajasthan03-2002
SSLC - 10th
Kendriya Vidyalaya
Bolarum, Telangana04-2000
Skills
- Sales training and coaching
- Employee development
- Sales quality management
- B2B and key account sales
- Customer experience management
- Regional sales operations
- Team leadership and mentoring
- CRM and LMS tools
- Performance analysis and reporting
- Compliance and process auditing
- Client relationship management
Languages
- English
- Hindi
- Malayalam
- Telugu
- Rajasthani
- Bhojpuri
Personal Information
- Father's Name: Lt. Col. (Retd.) Sathianadhan KP
- Date of Birth: 05/19/84
- Nationality: Indian
- Marital Status: Married
Timeline
Sales Trainer
Freelance Sales Trainer
12.2023 - Current
Associate Senior Manager
SMAS Auto Leasing India Pvt. Ltd.
08.2023 - 11.2023
Sales Quality Manager
Volkswagen, Novo Management Consulting
01.2023 - 08.2023
Sales Quality Manager
Volkswagen, Centum Learning
12.2020 - 12.2022
Proprietor
Quickbitz Cafeteria
06.2018 - 04.2020
Assistant Sales Manager
Audi Hyderabad
08.2013 - 06.2018
Team Leader
Nirnay Technologies Pvt. Ltd.
10.2005 - 12.2012
PGDRM - Retail Management
Indian Retail School
B. Com (Hons) -
Commerce College
Diploma - Information Technology
Sikkim Manipal University
SSC - 12th
Kendriya Vidyalaya
SSLC - 10th
Kendriya Vidyalaya
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