Summary
Overview
Work History
Education
Skills
Personal Information
Training
Timeline
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Rejeesh Puthiyedath Thazhe

BSS OSS Manager
Calicut

Summary

A versatile, high-energy executive seeking assignments in BSS-OSS Operations Management with an organization of high repute

Overview

1
1
year of professional experience
5
5
Languages

Work History

Site Supervisor

Q-TEL FTTX Broadband Rollout
Qatar
  • Ensured smooth migration of existing copper connection to fiber network at customer's premises
  • Maintained coordination the Field Installation Teams for smooth execution of works
  • Accountable to raise work orders at appropriate time
  • Developed schedules for appointments with customers and ascertained proper tracking of the same
  • Collaborated with the Huawei Site Engineers
  • Ascertained and resolved the Technical issues & cases effectively.

RAN Engineer

Reliance Communications Ltd.
Kerala
  • Served as the RAN Engineer at Calicut Cluster
  • Maintained coordination with the Huawei's GSM Project Team (3 Million MSC and 700 Cell sites)
  • Monitored the operations and maintenance of Alcatel-Lucent's Flexent Autoplex ECP and its connected cell sites
  • A total of 342 Cell sites was connected to the 2 Million MSC
  • Managed the RAN in Reliance WIN3 and WIN4 CDMA Project, Kerala
  • Handled the work orders, planned events and service orders on time
  • Coordinated with Transport, RF, Switch and Field Teams for cell site maintenance
  • Ensured database growths on UNIX platform for integration activities
  • Evaluated the traffic trends and augmentation of carriers
  • Carried out troubleshooting of the alarms in ECP and cell sites
  • Assessed the Traffic Reports and maintained KPI Parameters
  • Accountable for the rehoming activities and corresponding database changes
  • Ensured routine backups of ECP and conducted carrier upgradation & cell swapouts.

RAN Engineer

United Telecoms Ltd.
Kerala
  • Handled the ZTE Project for Bharat Sanchar Nigam Ltd., Kerala circle for implementation of the system
  • Carried out the following: ZTE BSC and BTS configuration
  • Capacity up gradation and carrier growth activities
  • Site selection & survey, coverage planning and testing
  • ZXC 10 to ZXC cdma 2000 1X migration
  • Conducted cell site maintenance through OMC and field activities
  • Addressed the customer's complaint and resolved their issues through cell site optimization
  • Performed Acceptance & Sweep Testing, Coverage AT, etc.

Support Manager (Operations)

6D Technologies
Bangalore
01.2023 - 01.2024
  • Onsite support for VIL CMP Project and handling deployments and Monitoring Operations
  • Co-ordination with Business team, NOC team, Change Mgmt., Incident Mgmt
  • And Operations teams
  • Handling Day to Day Operations call with various Client teams
  • KPI report monitoring, Incident Ticket Tracking, Co-ordination of Alerts Handling and Alarm Monitoring
  • Managing L1 and L2 teams and conducting high level call with various IT and Network teams
  • Timely Optimization of the Network storage, Network TPS ,various kind of Reports as per client requirements

Team Leader-MNP Project

ETISALAT
- 01.2021
  • Support Microsoft customers in the implementation of Intune/Azure Mobile device management
  • Develop, deploy and manage mobile applications and mobile application management policies with azure
  • Communicate with high priority enterprise businesses regarding the status of support incidents in critical situations
  • Proficient in managing users and devices in intune ,deploying intune clients and setting up mobile device management while managing creating and testing intune policies ,Auto pilot deployment windows server configuration and administration
  • Azure AD Administration of Active Directory including group policies
  • Responsible for researching and streamlinng automate deployment, provisioning policy management, app delivery and updates
  • Technical co-ordination with Du Telecom in Bit stream Project
  • Ensuring smooth migration of customers between the operators
  • Supporting field team for the Backend configuration of network
  • Ensuring the up down time and necessary follow-ups of network complaints.

Education

Skills

Team Managementundefined

Personal Information

  • Passport Number: K8700552
  • Date of Birth: 05/27/80

Training

  • Huawei FTTX Network Survey manhole, Duct, Building survey
  • Huawei FTTX Implementation Training
  • Etisalat customer relations training
  • Etisalat Sales handling training

Timeline

Support Manager (Operations)

6D Technologies
01.2023 - 01.2024

Site Supervisor

Q-TEL FTTX Broadband Rollout

RAN Engineer

Reliance Communications Ltd.

RAN Engineer

United Telecoms Ltd.

Team Leader-MNP Project

ETISALAT
- 01.2021

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Rejeesh Puthiyedath ThazheBSS OSS Manager