Rejeesh Rajappaan
Restaurant Manager
Kochi, Kerala
Summary
Accomplished Food and Beverage Professional with expertise in upscale hospitality. Demonstrated success in F&B operations, strategic planning, and team leadership, driving revenue growth and enhancing guest experiences. Committed to maximizing profitability and operational efficiency in dynamic environments.
Overview
3
3
Languages
14
14
years of professional experience
Work History
Restaurant Manager
Grand Hyatt Bolgatty, Kochi
06.2023 - 09.2025
- Spearheaded all aspects of food and beverage operations for Grand Hyatt, Kochi ensuring exceptional guest experiences and driving revenue growth.
- Develop innovative ways to create sales of the restaurant by up-selling menu items.
- Coordinating with chef and Planning for Food promotion annually and making the P&L for the same.
- Analyzing Restaurants Requirements and providing operation supplies and equipment to the team for the smooth operation.
- Built and maintained strong relationships with guests, addressing concerns promptly and exceeding expectations to foster brand loyalty and positive reputation.
- Monitored and analyzed financial performance metrics, identifying areas for improvement and implementing data-driven strategies to optimize revenue generation.
- Successfully onboarded, trained, and developed new team members, providing them with the necessary skills and knowledge to excel in their roles.
Assistant Restaurant Manager
Radisson Resort & Spa, Lonavala, Pune
08.2021 - 05.2023
- Manage daily bar operations, including menu creation, inventory management & beverage cost.
- Organize all documentation for shift work on a daily basis including pre-shift reports, daily training, shift floor plan, requisitions for beverage.
- Coordinating with F&B controller and Store on the availability of all the beverages.
- Assist in the development of marketing initiatives for any kind of promotions, menu items, and other items to stimulate growth in sales for each outlet.
- Assist in maintaining all POS programming for food and beverage outlets. Assist in operational support in other F&B outlets.
- Maintain regular attendance in compliance with the hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Server – Supervisor (Coffee Shop/Banquet)
The Ritz-Carlton, Bangalore
07.2013 - 04.2021
- Plan and Manage the Banqueting functions while working closely with the Sales Team and other hotel departments.
- Responsible for short and long term planning of all banquet events.
- Develop and manage employee engagement and guest satisfaction plans and actions for the department.
- Monitor engagement of Ladies and Gentlemen and continuously motivate, energize to live The Ritz- Carlton Mystique.
- Provide unparalleled customer service and create guests for life.
- Building of Guest database with their preferences.
- Ensure Brand Standards are followed in the outlet and Plan the operation for Service on daily Basis.
- Monitor the profitability of all food and beverage outlets and resolve challenges by giving amicable solutions.
- Analyzing on Customer Feedback Survey and maintaining the report for the same.
Server
ITC Fortune Candolim Beach, Goa
10.2012 - 09.2013
- Look After the Sections (Holder).
- Make sure hygienic and start on time with good food quality and standard.
- Ensure restaurant has enough Mise-En-Place for the daily operation.
- Coordinating with Sous Chef and with the Restaurant Manager for any type of changes in the restaurant.
Server
Hotel Sahara Star, Mumbai
01.2012 - 06.2013
- Taking care of the Food Orders, Guest Requests, and In-Room Amenities.
- Ensure all the mise en place in place.
- Handling Food Pass/Pick-up Counter.
- Managed food orders, guest requests, and in-room amenities to enhance guest satisfaction.
- Recorded inventory levels for accurate stock management.
- Conducted inventory checks for beverage stock levels.
- Organized and updated all forms and formats for consistency.
Education
B.Sc. - Hotel Management
Tuli College of Hotel Management
Nagpur, India04-2010
Skills
F&B Operations: Expert
Menu design
Cost control
Inventory management
Promotion management
Operations management
Staff management
Leadership: Expert
Teamwork: Expert
Analytical thinking
Employee training
Interests
Bike Riding, Travel, Indoor/Outdoor Sports, Listening Music
Timeline
Restaurant Manager
Grand Hyatt Bolgatty, Kochi
06.2023 - 09.2025
Assistant Restaurant Manager
Radisson Resort & Spa, Lonavala, Pune
08.2021 - 05.2023
Server – Supervisor (Coffee Shop/Banquet)
The Ritz-Carlton, Bangalore
07.2013 - 04.2021
Server
ITC Fortune Candolim Beach, Goa
10.2012 - 09.2013
Server
Hotel Sahara Star, Mumbai
01.2012 - 06.2013
B.Sc. - Hotel Management
Tuli College of Hotel Management