Rekeithion Cleveland
Fort Wayne
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, adept in CCTV monitoring and emergency response. Proven ability to enforce access control and develop security policies while delivering superior customer service. Recognized for maintaining composure during crises and effectively collaborating with law enforcement to ensure safety and security.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Fort Wayne
06.2024 - 01.2025
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Performed first aid and CPR when necessary during emergency situations.
- Enforced access control measures in accordance with established procedures.
- Guarded restricted areas to prevent unauthorized entry.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Assisted in the development and implementation of security policies and procedures.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Completed incident reports to record security or loss prevention incidents.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Monitored security cameras to identify and respond to suspicious activity.
- Monitored CCTV systems to ensure safety and security of premises.
Fulfillment Associate
Amazon
Fort Wayne
12.2023 - 05.2024
- Processed returns, inspecting items for damage and restocking as appropriate.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packed items according to customer's specifications and requirements.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Operated forklift and pallet jack to transport heavy loads.
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
- Labeled cartons correctly prior to shipping outbound packages.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Limited damage to products and orders by using care when choosing items.
- Located merchandise from shelves and storage areas to fill orders.
- Maintained cleanliness and organization of warehouse space to ensure safety and efficiency.
Outside Lawn and Garden Sales Representative
Lowe's
Fort Wayne
05.2023 - 11.2023
- Kept updated records of all transactions occurring in the store's database system.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled returns and exchanges according to company policies.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained records related to sales for store management.
- Answered incoming calls from customers inquiring about product availability or pricing information.
- Stocked shelves, racks and tables with new or transferred merchandise.
- Operated reach truck to fill customer orders and pick merchandise in store.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Answered telephone calls to provide information to customers about products in lawn and garden department.
- Assisted customers with locating specific items within the store or online catalogs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Stocker and Customer Service
Ross Dress for Less
Fort Wayne
07.2021 - 12.2022
- Updated product labels to reflect accurate pricing.
- Inspected stock for damage or defects and reported issues to management.
- Compared merchandise invoices to items actually received.
- Stocked shelves with newly arrived products.
- Participated in physical inventories of stock on hand periodically.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Packaged items with appropriate materials to prevent damage during shipping.
- Sorted returned merchandise for restocking or disposal.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Maintained accurate inventory levels through regular stock checks.
- Operated forklift and pallet jack to transport heavy loads.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed boxes for shipment using appropriate packing materials.
- Tracked outgoing orders to provide shipping status to customers.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Organized storage areas for efficient use of space.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Stocked shelves with merchandise to ensure availability of products for customers.
Education
High School Diploma -
R.Nelson Snider High School
Fort Wayne, Indiana06-2021
Skills
- CCTV monitoring
- Access control
- Incident reporting
- Emergency response
- Security policies
- First aid certification
- Customer service
- Conflict resolution
- Team collaboration
- Communication skills
- Attention to detail
- Alarm monitoring
- Superior customer service
- Shift work experience
- Investigative skills
- Physical fitness
- Background checks
- Security systems
- Electronic surveillance
- Dispatch
- CCTV surveillance
- Fire safety training
- Material handling
- Forklift operation
- Order fulfillment
- Safety protocols
- Organizational skills
- Pallet jack operation
- Equipment maintenance
- Vehicle inspection
- Labeling and packaging
- Shipping and receiving
- Material loading and unloading
- Multitasking and organization
- Pallet jacks
- Cleaning and organizing
- Route planning
- Package handling
- GPS and route planning
- Friendly and outgoing
- Navigational systems and GPS
- Problem solving
- Detail orientation
Timeline
Security Officer
Allied Universal Security Services
06.2024 - 01.2025
Fulfillment Associate
Amazon
12.2023 - 05.2024
Outside Lawn and Garden Sales Representative
Lowe's
05.2023 - 11.2023
Stocker and Customer Service
Ross Dress for Less
07.2021 - 12.2022
High School Diploma -
R.Nelson Snider High School